Lexus of Henderson - Service Center

All service work was completed in a timely manner. The service department kept me updated on progress and expected completion time. Very happy with Lexus of Henderson. The service department kept me updated on progress and expected completion time. Very happy with Lexus of Henderson. More

Service manager was great. However, when I came to pick up my car after a simple oil change, I had to wait almost 40 minutes until my manager was free. It took 30 seconds to ch However, when I came to pick up my car after a simple oil change, I had to wait almost 40 minutes until my manager was free. It took 30 seconds to check out. You should have a cashier for everyone to use when checking out. More

Lexus of Henderson is beyond amazing🤩 They not only provided a solution that I'm more than happy to accept to fix my vehicle, but they also provided a rental vehicle that is top of the line and new bas provided a solution that I'm more than happy to accept to fix my vehicle, but they also provided a rental vehicle that is top of the line and new basically. If there is such thing as A 6 star customer service rating, the dealership would be a 10. That's how amazing this dealership is, they are beyond a made up scale and more. More

Everyone treats the customers great. Enjoy having a cappuccino while waiting. I love that they wash my car also. Enjoy having a cappuccino while waiting. I love that they wash my car also. More

Had an appointment. No set appointments accepted. Wait time was ridiculous. I had to wait 3+ hours for a first time 5000 service. Time to find another option. No set appointments accepted. Wait time was ridiculous. I had to wait 3+ hours for a first time 5000 service. Time to find another option. More

A very bad mistake on the purchase date was made in the EDRS! Instead of year 2024 someone typed in 2021. Upon online registration I saw a charge of $4000+. Being from out of town I had thought Nevada’s EDRS! Instead of year 2024 someone typed in 2021. Upon online registration I saw a charge of $4000+. Being from out of town I had thought Nevada’s registration was much more expensive than California and New York! I almost paid it. Good thing I checked the detailed charges and saw some items indicated penalty and late charges, etc. Puzzled, I immediately stopped the online process and went to DMV to clarify. That’s when I was told about the wrong date. More

Dealership has great employees willing to help you in every way possible with your vehicle. We love this place. every way possible with your vehicle. We love this place. More

A little expensive but its running better in areas i didn't expect. At the price they could have updated GPS mapping. didn't expect. At the price they could have updated GPS mapping. More

Service is perfect staff treated me like family best service department I’ve ever been to service department I’ve ever been to More

Service staff is very helpful and they will always ask if I need anything else after I pick up my vehicle. If I do request additional help I’ll receive a call back within the hour. I can’t ask for anything I need anything else after I pick up my vehicle. If I do request additional help I’ll receive a call back within the hour. I can’t ask for anything better than that. More