Lexus of Henderson - Service Center

Lexus of Henderson is the most amazing car buying and customer service experience. I’ll always buy here. customer service experience. I’ll always buy here. More

Courteous people , nice waiting lunge, Easy appointment and nice follow up during the service. Lyft service is great and nice follow up during the service. Lyft service is great More

Excellent service service manager worked with me over two service visits to complete all necessary tasks without a long wait period service visits to complete all necessary tasks without a long wait period More

Employees are always nice, informative and helpful. Estimated time of completion of service always good. Estimated time of completion of service always good. More

I am always pleased with the service I am given at the service center. They always take their time in explaining what needs to be done and why. David Torrella has been my advisor from and he has always b service center. They always take their time in explaining what needs to be done and why. David Torrella has been my advisor from and he has always been patient and never in a rush. I really appreciate his caring and kindness. More

Staff was very accommodating and lounge areas were very nice. I probably could have used a little more help with the technology guy. nice. I probably could have used a little more help with the technology guy. More

Tyler and team are great, They are prepared to help you when you get there. Not much waiting time, they are considerate to your car needs! when you get there. Not much waiting time, they are considerate to your car needs! More

They are always courteous and professional from the time you arrive until you leave. The sales reps are friendly and tries to accommodate as best they can. Stephen at The Henderson location was exceptional. you arrive until you leave. The sales reps are friendly and tries to accommodate as best they can. Stephen at The Henderson location was exceptional. Also, love the complementary Lift service! More

Poor communication. This is just my second time going to Lexus(all my other cars are Toyota). I transferred to Henderson from Sahara, because they don’t seem interested This is just my second time going to Lexus(all my other cars are Toyota). I transferred to Henderson from Sahara, because they don’t seem interested in their customer. I learned my lesson, this time I told the person who took my car that this is my first time here, he was nice enough to show me around and told me that one of the advisor will talk to me soon about my service, yes, I got a text from Tyler maybe 1 hour after. I patiently waited because I know it will be a long wait. I got there at 11am, at 1330, I texted Tyler because I have not heard anything nor updated. That was the only time I got an update. I am willing to wait but I feel like I was just ignored! I have never experience this with Toyota thus I am disappointed because my expectations were higher because this is Lexus. More

I always have the best service at Lexus of Henderson. David Torrella is the best. David Torrella is the best. More