4,726 Reviews of Lexus of Henderson - Service Center
Friendly, professional and knowledgeable. Service manager stays time to explain. They don’t charge you for things. Dealership are a bit expensive but you get what you paid for. I’ve owned 3 L Service manager stays time to explain. They don’t charge you for things. Dealership are a bit expensive but you get what you paid for. I’ve owned 3 Lexus. More
The experience of buying a car at Lexus of Henderson was the best I have had. They were able to manage the entire experience with little to no friction. From the test drive, to the trade-in, negotiations, f the best I have had. They were able to manage the entire experience with little to no friction. From the test drive, to the trade-in, negotiations, financing, and vehicle delivery; it was seamless. More
Great service, thank you. Always available appointments and job completed within 2-4 hrs. Thanks Always available appointments and job completed within 2-4 hrs. Thanks More
Fast, efficient service, with kind, friendly representatives. My service rep was exceptionally friendly and knowledgeable. representatives. My service rep was exceptionally friendly and knowledgeable. More
All service has been in a timely manner and everything explained beforehand. The waiting rooms are well laid out and coffee is fresh. explained beforehand. The waiting rooms are well laid out and coffee is fresh. More
First experience. Service was good. I do not know the average service time for the basic service but ours was about three hours which seemed slow. The service represen Service was good. I do not know the average service time for the basic service but ours was about three hours which seemed slow. The service representative was very good, friendly and kept us informed. No real complaints. We have to drive two hours to get to the dealership and had planned on shopping after the service was completed. We will know better the next time. Again, quite satisfied. More
Well taken care of and detailed review of systems checked. Did find defective battery and replaced it under warranty. checked. Did find defective battery and replaced it under warranty. More
Very clean and receptive dealer. Staff was polite and attentive t concerns of the customer. Staff was polite and attentive t concerns of the customer. More
Terrible service, unknowledgeable about product/vehicle details and either incompetent or purposefully deceitful. It was the worst car buying and customer service experience I’ve had. details and either incompetent or purposefully deceitful. It was the worst car buying and customer service experience I’ve had. More