Lexus of Henderson

Lexus of Henderson delivers! Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regu Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regular service and friday afternoon emergencies. He is very professional and friendly. David explains our options and needs. It has helped us keep our vehicles in great condition over the years. More

Good work I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the ve I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the vehicle. For free, and they filled my gas tank (plus the usual carwash) to boot. More

Certified RX350 Battery Failed Too Soon My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night a My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night and was immediately attended to the following morning. Dealership in Henderson is much spacious than the Las Vegas facility where I got it from. Staff were friendly no doubt ... but since it’s a battery warranty issue, it took 2 hours to get it done. All told, good experience. Batteries typically only last two years in our dry dessert climate so I’m wondering why they didn’t replace it automatically when this previously leased vehicle was returned after two years. More

Check Engine Light Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god job! More

Great My sales person got me in and out with out alot of back and forth. I feel I got a great price. He asked me what it would take to make a deal and he ma My sales person got me in and out with out alot of back and forth. I feel I got a great price. He asked me what it would take to make a deal and he made it happen More

Best Day Ever ! If you're looking to purchase a new vehicle Lexus of Henderson is worth the trip. Michelle Suson and Twala Wagner were both friendly, courteous, and k If you're looking to purchase a new vehicle Lexus of Henderson is worth the trip. Michelle Suson and Twala Wagner were both friendly, courteous, and knowledgable. Michelle went the extra mile with her one on one tutorial of my new leased vehicle, made me love it even more, I felt the time she spent with me was genuine, and she's extremely patient, our children loved her too. Customer service at Lexus of Henderson is above and beyond 5 stars, I will definitely recommend this dealership and am looking forward to my future visits and vehicles. More

Every experience has been professionally handled and w utm My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David d My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David delivers awesome service and customer service is a priority rating is Definitely a 10+. He also takes care of an older Lexus I have and keeps it running great! My lease was coming to an end and I thought seriously about leaving Lexus and going with a lesser vehicle; I mentioned it to David and he said let’s talk a minute and we walked out to the sales floor and by the afternoon I was in a new lease handled by another kind young man by the name of Martel. Martel was terrific. According to someone passing by he should have been gone but he stayed patiently with me, it must have been almost 10 pm. He walked around the vehicle and found two black marks and immediately took it back to the shop to make sure it was something that could be rub out. He stress I needed to be happy. I asked a lot of questions and addressed them . I would purchase from Martel again and or refer him to others. My experience was a 10+ “It had to be” as this is my 3rd lease with you & I own 2 older models Wanda Hudson PS I was working with a group of ladies that were helping with a cancer walk and I’m must also say that Craig GM donated cases of water to help us out. The Henderson Lexus is the best Thousand Oaks CA is where we purchased Our first Lexus in 2000 Service was good but doesn’t compare to Henderson Lexus Thanks!!!! More

Excellence Excellent service. Very personalized. Felt like they treated my family (including my kids) like they already knew us. The manager came by and was also Excellent service. Very personalized. Felt like they treated my family (including my kids) like they already knew us. The manager came by and was also excellent. Everyone was very patient with us in our decision making process. More

Outstanding customer service All staff appear to be well trained and adhere to a policy of exceptional customer service. I commend the entire team of professionals at Lexus of He All staff appear to be well trained and adhere to a policy of exceptional customer service. I commend the entire team of professionals at Lexus of Henderson. More

5 month process Fabian was very patient with the 5 month process I drug him through. Although the car I settled on did not have all the features I wanted I am satisfi Fabian was very patient with the 5 month process I drug him through. Although the car I settled on did not have all the features I wanted I am satisfied with my purchase. More