Lexus of Henderson

Great Paul was great to work with. Very helpful. Gave the impression his only concern was to make me happy. Would highly recommend him to others Paul was great to work with. Very helpful. Gave the impression his only concern was to make me happy. Would highly recommend him to others More

Service experience Everything was very good except for one back mirror that was left dirty.Receptiom and delivery were outstanding as well a timing , as well as the expl Everything was very good except for one back mirror that was left dirty.Receptiom and delivery were outstanding as well a timing , as well as the explanations provided More

Great Service I always receive great service at Lexus of Henderson. David Torrella always takes good care of me. He returns my phone calls. He sends someone out I always receive great service at Lexus of Henderson. David Torrella always takes good care of me. He returns my phone calls. He sends someone out to pick up my car and returns my car when it is finished. More

Oil change Went in for an oil change and my service advisor said my car would be ready in one hour. It took a little bit longer (2 hours) and he took $25 off of Went in for an oil change and my service advisor said my car would be ready in one hour. It took a little bit longer (2 hours) and he took $25 off of my bill. I didn’t ask or complain he just did it More

Service good but too much time Service people were knowledgeable and courteous, but it took 2 hours 45 minutes to get a service done that actually took the techs about an hour to pe Service people were knowledgeable and courteous, but it took 2 hours 45 minutes to get a service done that actually took the techs about an hour to perform. Sitting areas, TVs,restrooms, coffee, drinks were all fine. More

Strut replacement John was a great guy to work with! He helped us out and communicated through the process. Always a good experience at the Lexus Of Henderson John was a great guy to work with! He helped us out and communicated through the process. Always a good experience at the Lexus Of Henderson More

Pleasant Thank you Robert Mirrer for making our car buying experience pleasant. You have been nothing short of being an excellent sales consultant providing a Thank you Robert Mirrer for making our car buying experience pleasant. You have been nothing short of being an excellent sales consultant providing all the help we needed to purchase our vehicle. It wasn't just the in person visit that stood out but the help you provided when we called on several occasions that you took time to answer our questions. By far, its the first time in my car buying experience that I'm happy with the choice of vehicle and the dealership experience. Thank you and wish you all the best Robert. More

Total experience was positive. Jay is the best. He constantly gave us updates on my vehicle. Took less than a few days to address, approve and fix our repairs. The loaner that was p Jay is the best. He constantly gave us updates on my vehicle. Took less than a few days to address, approve and fix our repairs. The loaner that was provided was more than adequate. Great positive experience. The best in the industry. More

Eval abs light Excellent service and customer interaction and communication. Provided loaner, checked in daily, met in person to discuss needs. Wonderful people and Excellent service and customer interaction and communication. Provided loaner, checked in daily, met in person to discuss needs. Wonderful people and great service excellence. Thank you More

Quick turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to w turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to work with. Great job Lexus! More