Lexus of Henderson

Shortly before I came to pick up my car, my sales person, Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate his service! More

I liked Rick the Salesman but the process of my bank issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours to process which I provided, but my insurance cards had recently expired due to me changing insurance companies.The dealership proved to be very distrusting of myself for some reason. The time this all took prohibited the proper time needed to fully instruct me on the use of the controls and infotainment screen. The salesman did show me a couple things though. More

Service team had my car towed on a Saturday after starter went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to work. Don't mind paying a little extra for great service and not having to deal with a shady auto shop. Drop off and pickup took less than 5 mins. Friendly staff and people answering the phones. Thank you. More

Very Accommodating When you drive up to Lexus, the guys receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me know what service is gonna be conducted and how long that should take. James then Shows my wife and I to the waiting area letting us know what snacks and drinks are available. After servicing complete, James came and got us sat down in his office. Explain everything that was done to my vehicle and was very open to any questions. Lexus has a nice very nice waiting area With much to do so you're not bored. I had a small scratch on my door handle and James had it polished out quickly and easily after I noticed that I hadn't seen it there before. More

Great job Excellent, good customer service ? ????????????????? Great great excellent nice environment lot of snacks ????????????????? Great great excellent nice environment lot of snacks More

The service was excellent my sales person Tito Deleon was very nice with me I would recommend Lexus of Henderson. very nice with me I would recommend Lexus of Henderson. More

Accommodating, courteous, on time, keeps you well informed I have purchased 3 cars now at the dealership and service has always been exceptional. informed I have purchased 3 cars now at the dealership and service has always been exceptional. More

I have bought many vehicles in the past and this has been by far the smoothest and best process! Kim our sales associate was amazing and so informative! by far the smoothest and best process! Kim our sales associate was amazing and so informative! More

Treated professionally, patiently and felt like a valued customer. Car was all dressed up with a bow awaiting me. customer. Car was all dressed up with a bow awaiting me. More

Everyone I dealt with at Lexus was friendly, knowledgeable and I had a great experience. knowledgeable and I had a great experience. More