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Lexus of Henderson
Henderson , NV
6,261 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,261 reviews
May 14, 2020
We had a pleasant experience with Ray and Joshua our finance guy. We discussed several cars going back-and-forth and finally found the perfect one.. we will back in 4 years. finance guy. We discussed several cars going back-and-forth and finally found the perfect one.. we will back in 4 years. More
by mhoskins2020
Verified CustomerEmployees Worked With
May 14, 2020
Excellent service and very easy to work with, didn't pressure me at all. Overall great buying experience. Jay,tito and paul were all easy to work with, I will absolutely recommend them to all my friends pressure me at all. Overall great buying experience. Jay,tito and paul were all easy to work with, I will absolutely recommend them to all my friends looking for a new or used vehicle. More
by DLEBLANC1414
May 14, 2020
Very impressive facility. Had the cat I was looking for. I was convinced my salesperson was working for me from the first phone call to final delivery. Pleased with the trade in and the new vehicle price. I was convinced my salesperson was working for me from the first phone call to final delivery. Pleased with the trade in and the new vehicle price. More
by lovedragracing
May 13, 2020
Ive always had a great service every time i visit. Never had any bad experience and i hope to keep it that way. Tyler has always been very helpful and accommodating with a CAN DO attitude. had any bad experience and i hope to keep it that way. Tyler has always been very helpful and accommodating with a CAN DO attitude. More
by EL_MAYUGA
Employees Worked With
Tyler Heishman
May 13, 2020
shady I wasnt happy with service or with answers I was given, they said they repolished my tires the same tires that were done 3 mnths ago I wasnt happy with service or with answers I was given, they said they repolished my tires the same tires that were done 3 mnths ago More
by adlr86
Employees Worked With
Tyler Heishman
May 13, 2020
Super great service! Very clean and always superb service! The dealership is always very friendly and informative. I love getting my car back clean and running smoothly. service! The dealership is always very friendly and informative. I love getting my car back clean and running smoothly. More
by jcheuner
Employees Worked With
May 13, 2020
Excellent Service David is a great service advisor. He pays attention to detail and has great follow through. Thank you David, for always being available to us. David is a great service advisor. He pays attention to detail and has great follow through. Thank you David, for always being available to us. More
by REIKOSKI
Employees Worked With
David Torella
May 13, 2020
It's been 3 days since I bought my used car from here and I couldn't be happier. While the service was slow for a variety of reasons, their prices were more than fair and the courtesy was phenomenomal. I couldn't be happier. While the service was slow for a variety of reasons, their prices were more than fair and the courtesy was phenomenomal. More
by AlecH
Employees Worked With
May 13, 2020
Professional from the start , appointment schedule, service staff ,business center , offering a loaner vehicle was greatly appreciated, my wife truly appreciates the car washing. And that makes me happ service staff ,business center , offering a loaner vehicle was greatly appreciated, my wife truly appreciates the car washing. And that makes me happy , Thanks Lexus of Henderson. The Wagner's More
by WAGSHACK
Employees Worked With
May 12, 2020
Excellent Experience but be Realistic Used the Costco Auto Program. Everybody I dealt with was helpful. No fast talk. Not too pushy. Explained everything on paper and on a huge table Used the Costco Auto Program. Everybody I dealt with was helpful. No fast talk. Not too pushy. Explained everything on paper and on a huge table LCD screen. So no tiny writings. For the most part, the process was very transparent. They answered my questions no matter how many times I asked. I would recommend Lexus of Henderson specifically to people. With that said, you still have to do your homework. I checked other reviews online but kept an open mind. I also asked other friends who dealt with Lexus of Henderson. I was fortunate that the Costco Auto Program referred me to Lexus of Henderson. Some possible helpful tips: perhaps list "all" additional fees early on. Also in regards to the additional warranties, maybe have all the paper work ready to be read on the waiting area before meeting the finance manager. So customers can start reading the fine print in detail. Once more, I would pick Lexus of Henderson over any other dealership. More
by dennis_mac76
