Lexus of Henderson

Purchasing my Lexus RX 350 LUV from Lexus of Henderson was an amazing experience! Martrell Fantroy, my sales rep, made this purchase enjoyable with his knowledge of the car and his expertise to answer the was an amazing experience! Martrell Fantroy, my sales rep, made this purchase enjoyable with his knowledge of the car and his expertise to answer the many questions I had about the vehicle. I’m looking forward to many happy driving adventures in my Lexus for many years to come. More

Great service! David is always very courtesy and pleasant! I like that most people are wearing masks now. I am happy to get a loaner car, but the person who br David is always very courtesy and pleasant! I like that most people are wearing masks now. I am happy to get a loaner car, but the person who brought up the loaner car did not have a mask and the car could have been cleaner. More

It was the best experience I have ever had buying a car. The sales rep and finance dept. were Amazing!! Tito and Rich are the best!! The sales rep and finance dept. were Amazing!! Tito and Rich are the best!! More

Called for a one o’clock appointment. Arrived early to get checked in. Car serviced and clean and back home by 2:15 Thanks guys get checked in. Car serviced and clean and back home by 2:15 Thanks guys More

Exceptional service and staff! I had my 3rd car buying experience with this location and it couldn’t have been more pleasant, quick, and easy. experience with this location and it couldn’t have been more pleasant, quick, and easy. More

1st class all the way. Friendly and efficient. Thorough and informative. I was looking forward to the coffee and donut bar that was discontinued I assume due to the pandemic. and informative. I was looking forward to the coffee and donut bar that was discontinued I assume due to the pandemic. More

20,000 mile check up Routine maintenance, went exactly as past visits, perfect. Jay, was very through in explaining what exactly was done and what would occur on the 30,00 Routine maintenance, went exactly as past visits, perfect. Jay, was very through in explaining what exactly was done and what would occur on the 30,000 mile check up. Jay as always very friendly and professional. I discussed the cost of this service and upcoming services with Jay and I'm sure he got the impression the costs were being thought by me to be definitely on the high side; which I believe them to be. I would sincerely like to continuing services at the dealership, but I will need to compare options for normal services. Thank you, Ted Franklin More

Understaffed Caused Longer Wait My Oil Maintenance Required notice on my Lexus RX 350 dash actually was a rotate tires notice. I was able to get a car wash during my two hour wait f My Oil Maintenance Required notice on my Lexus RX 350 dash actually was a rotate tires notice. I was able to get a car wash during my two hour wait for my scheduled 11:00 am service appointment. More

GS350 40k Service David Torrella and the service team performed the required 40,000 mile maintenance. David provided a loaner car since I needed a car for work. David Torrella and the service team performed the required 40,000 mile maintenance. David provided a loaner car since I needed a car for work. More

Outstanding Customer Service I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all po I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all points of contact (i.e., scheduling, check-in, pick-up). Thank you! More