Lexus of Henderson

Great service experience My service writer Jay Dalit is all about great customer service. He listened to my concerts and took action to resolved the issues with my RX 350. Bo My service writer Jay Dalit is all about great customer service. He listened to my concerts and took action to resolved the issues with my RX 350. Both my wife and I feel so very comfortable having our two Rx 350’s service at this shop. More

One small problem The overall experience was good. I went completely over the car today. The only thing I seen was a panel on the rear of the front passenger seat needs The overall experience was good. I went completely over the car today. The only thing I seen was a panel on the rear of the front passenger seat needs to be repaired or replaced because there are a couple of holes punched into it. Outside of that everything is great. More

Excellent service henderson Lexus they treat you like a VIP the courteous of the staff is superb and I’m very satisfied for the service that they rendered to my suv � henderson Lexus they treat you like a VIP the courteous of the staff is superb and I’m very satisfied for the service that they rendered to my suv 👍👍👍👍👍 More

60 k service Timely and professional Work included multiple items and Stephen had a loaner for me to use at no charge. Car was ready on time and perfect Timely and professional Work included multiple items and Stephen had a loaner for me to use at no charge. Car was ready on time and perfect More

Friendly service Andy was awesome ,friendly and provided great customer service to my mother and I. He took the time to answer all my questions and made us feel comfor Andy was awesome ,friendly and provided great customer service to my mother and I. He took the time to answer all my questions and made us feel comfortable. More

Berry good Very good service Sales person properly informed, excellent communication skills, enjoyed the experience so far. I will come back for other vehicles. Very good service Sales person properly informed, excellent communication skills, enjoyed the experience so far. I will come back for other vehicles. Only worry is the end of the lease that does not allow me to get an assessment and fix any issues at the end of the lease. No other leasing company does this and I hope that Lexus will change this policy as if this is implemented at lease end I will not lease again from Lexus. You need to get the customer the option to fix any issues at the end and not overcharge them at the lease end without doing a proper inspection and informing the client. I have been leasing cars for 30 years and I have never had this problem and I was never charged at the end of the lease. More

Positive Car Buying Experience. The crew was very helpful with my first time car buying experience from Lexus. Paul and Martrell was the guys that helped me throughout the process. G The crew was very helpful with my first time car buying experience from Lexus. Paul and Martrell was the guys that helped me throughout the process. Great guys thank you for the excellent positive experience. More

New battery I needed a new battery, so I didn’t have a appointment but they squeezed me in. Tyler Heishman was my service rep and was so kind and respectful. I I needed a new battery, so I didn’t have a appointment but they squeezed me in. Tyler Heishman was my service rep and was so kind and respectful. I got a new battery and a car wash in a short period of time. Thank you Lexus Service! More

A Service Center You Can Trust Yesterday my day did not begin well. My Lexus IS350 would not start. AAA jump-started my car and told me to replace my battery. It was still under war Yesterday my day did not begin well. My Lexus IS350 would not start. AAA jump-started my car and told me to replace my battery. It was still under warranty from AutoZone. When I got AutoZone, they said to me that the battery was good, and I needed a new alternator. I drove straight to Lexus of Henderson. Tyler, my service manager, squeezed me in, even though I didn't have an appointment. They discovered that I did have a bad cell within my battery. He printed up a report as proof that I could take back to AutoZone. AutoZone did replace the battery. Tyler did not charge me a dime! To be safe, I have scheduled an appointment with the Lexus service center for the alternator. The people at AutoZone told me that I could buy an alternator much cheaper from them. This claim is probably valid. However, Tyler and Lexus gave me peace of mind and confidence - This is priceless! More