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Lexus of Henderson

Henderson , NV

4.8
6,368 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,368 reviews

June 27, 2020

Salesman Ray Jimenez was great. No bull . Nice smooth transaction. Would recommend and will definitely be returning in the future as well as my wife. Thank you More

by PARCHEG1
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're glad to hear that Ray took care of you and helped you into the perfect vehicle. Congrats & safe travels!

June 27, 2020

I like working with David Torrella. He is attentive, efficient, and always returns my calls promptly. He is one of the reasons I come there. More

by BADLANDS13
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. We're thrilled to hear that David always takes such great care of you!

June 27, 2020

Smooth process. Called to recommend safety related services and was able to keep loaner over the weekend. Not too long of a wait in and out. More

by bronnasue
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. We're committed to customer safety and satisfaction and I am glad to hear that you were taken care of.

June 27, 2020

Best customer service. Everyone always willing to help and accommodate last minute requests. After a bad day at work my car would not start but they were all happy to help. More

by ELEANOR_B
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Don’t remember the lady that answered the phone but she remembered me. All the best!
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! I am glad to hear that our team got you back on the road in your vehicle. Safe travels!

June 27, 2020

Always a great experience coming to this location. Bought my IS250 about 5 years ago and Dave has help me keep it in great shape More

by JOSEPHTHADDEUSRN
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Torella
Jun 29, 2020 -

Lexus of Henderson responded

Joseph, thank you for continuing to support Lexus of Henderson. We're glad to hear that Dave had been taking care of you, and your Lexus IS 250 for so many years!

June 27, 2020

Jay was amazing. Great great work! He did everything very well and everyone supported me with great help. I even had my car filled up with gas as I left. Great touch!! More

by DAN.FRENCH
Recommend Dealer
Yes
Employees Worked With
Jay Henderson Lexus
Jun 29, 2020 -

Lexus of Henderson responded

Dan, thanks for taking the time to review the five-star experience you had with Jay at Lexus of Henderson. We are proud to have your business!

June 27, 2020

Richard is the best guy!! Lexus, shes the hardest worker in sales. Michelle no good!!!! she don’t even reach out to me!! very disappointed!!! More

by MIGOY
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Osunlana and Richard Kaye
Jun 29, 2020 -

Lexus of Henderson responded

While I'm glad to hear that Richard and Lexus could assist you, I'm sorry to see this feedback about Michelle. We have high standards of care for our customers and I apologize if we weren't more communicative. If you would like to share further details here, I'm available to take your call. Thank you for your business, Charles Gumina - General Sales Manager 702-228-7736

June 27, 2020

Lexus of Henderson has been servicing and maintaining my car for the past two years. They have consistently provided great service. Their technicians answered all my concerns and were always courteous and More

by raul
Recommend Dealer
Yes
Employees Worked With
Stephen; Javier
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for your loyalty to Lexus of Henderson. I am glad to hear that our team always provides you with the excellent service that we strive for!

June 27, 2020

Craig assisted with providing information that was needed to explain the what was going in with my vehicle. Very professional, courteous, and detailed about everything More

by APARKERJR04
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us. I am glad to hear that Craig was so accommodating during your visit to Lexus of Henderson!

June 27, 2020

The had the car I was looking for and the buying experience was once of the best I have ever had. Tito made sure everything was perfect. More

by SEFKAC
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave Lexus of Henderson a review. We're thrilled to hear that Tito helped you into a new vehicle!

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