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Lexus of Henderson

Henderson , NV

4.8
6,368 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,368 reviews

June 28, 2020

Great experience! Martrell was amazing. Very informative and helpful along the whole way. I will definitely tell all my friends and family about this amazing dealership More

by dolanryan10
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for the glowing review! We are so glad that Martrell could assist you. We truly appreciate you recommending Lexus of Henderson to your friends and family and hope you love your new vehicle.

June 28, 2020

They were very mindful of each persons need of distancing. appreciated the professional dress and actions. Mr Frantroy was professional and very knowledgeable about Lexus. More

by NANCYJOO
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
3.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Nancy, thanks for taking the time to leave us a review! We're lucky to have you as a Lexus of Henderson customer and we look forward to seeing you next time.

June 28, 2020

Excellent customer serviceAlways treated efficiently and Excellent customer service Always treated efficiently and politely As well as in a timely manner The building and its surroundings are always very More

by JTHARTSVILLE
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. It's wonderful to hear that you enjoy the service and amenities at our location!

June 28, 2020

Excellent sales and finance customer service. This is my second vehicle purchased from Henderson Lexus and I am very pleased with they have handled the Covid restrictions and still make customers comfortabl More

by CENTAUR152007
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye
Jun 29, 2020 -

Lexus of Henderson responded

We really appreciate you coming back to Lexus of Henderson! It's great to hear that you felt comfortable working with our team to get into your new vehicle. Thank you for taking time out of your day to share this wonderful feedback!

June 28, 2020

Tommi Ng and his team always get me car I want for many times. After service is always super good. Looking forward for more car from him in future. More

by JP-401
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommi Ng
Jun 29, 2020 -

Lexus of Henderson responded

JP, thanks for taking a moment to review Lexus of Henderson. I am glad to hear that our team always provides you with an excellent experience!

June 27, 2020

Great experience I came in for a small issue with my NX300 and I left totally satisfied. All of the staff I came in contact with was top notch. More

by BIGG702
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! I am glad to hear that our team took care of your Lexus NX 300 to ensure you got back on the road safely.

June 27, 2020

The personal at Lexus of Henderson were extremely friendly and courteous. The service provided was exceptional and cost appropriate. At the end of the service my vehicle was washed. More

by Aperez66
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

It's wonderful to hear that you received five-star service from our Lexus of Henderson team! Thank you so much for taking the time to write us a review. We hope you have a great week.

June 27, 2020

You guys at Lexus are the best. You’ve maintained my car for over ten years and I have always got great service and a friendly service advisor too. More

by LSHLUKER
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to leave Lexus of Henderson a review. We are so grateful for your loyalty and look forward to working with you during your next visit!

June 27, 2020

I took advantage of your blue book cash deal for my car on the same day I picked up my new vehicle. I purchased my vehicle the day before and did all the paperwork. They gave me the price for car and I h More

by pangalc
Recommend Dealer
No
Employees Worked With
Joshua Pascual
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Henderson responded

It is extremely important for our dealership to maintain transparency throughout your car buying experience and is never our intention to mislead you during that process. If the circumstances of your trade equity were not clearly discussed, I do apologize and would like to ensure it is addressed properly. Please contact me directly. Thank you, Charles Gumina - General Sales Manager - 702-228-7736

June 27, 2020

Lexus have the best costumer service of all time. Especially this location here in Henderson, i will always do my service or buy car here. More

by LILY_2538
Recommend Dealer
Yes
Employees Worked With
Stephan diem
Jun 29, 2020 -

Lexus of Henderson responded

Lily, thank you for sharing such wonderful feedback for Lexus of Henderson! It is a pleasure to have your business.

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