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Lexus of Henderson
Henderson , NV
6,368 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,368 reviews
July 01, 2020
From making an appointment to being greeted upon arrival they have Outstanding service. extremely timely and met all my expectations with professional and knowledgeable service writers. they have Outstanding service. extremely timely and met all my expectations with professional and knowledgeable service writers. More
by UARENEE
Verified Customer
July 01, 2020
Paul is very professional salesperson who really knows his product and cares about it. Ben did a great job in financing and warranty questions. Absolutely a very professional crew to work with. his product and cares about it. Ben did a great job in financing and warranty questions. Absolutely a very professional crew to work with. More
by MAXLV
July 01, 2020
Tito our salesman was fantastic. Great to work with. If anyone is looking for a Lexus I will tell them to see Tito. The service department is great to work with also. anyone is looking for a Lexus I will tell them to see Tito. The service department is great to work with also. More
by HARLEY42070
Employees Worked With
July 01, 2020
Love this dealership! Always VERY helpful and accommodating....I am happy to be doing business with you! Craig, the assistant service manager, got my concerns addressed and taken care of!! Thank accommodating....I am happy to be doing business with you! Craig, the assistant service manager, got my concerns addressed and taken care of!! Thank you! More
by christylstory
July 01, 2020
Thank you guys again! Jay was excellent and took care of my recalls on my new RX quickly and efficiently. I’ll be back. Important thing is I live in the northwest and travel to Henderson for all Lexus needs my recalls on my new RX quickly and efficiently. I’ll be back. Important thing is I live in the northwest and travel to Henderson for all Lexus needs. Better service by far! More
by THEALTIMATE1
Employees Worked With
Jay
June 30, 2020
Lexus Of Henderson staff are friendly. The service Lexus Of Henderson staff are friendly. The service manager is very knowledgeable and easy to work with. The waiting area is clean. I would highl Lexus Of Henderson staff are friendly. The service manager is very knowledgeable and easy to work with. The waiting area is clean. I would highly recommend this dealership to a friend. More
by EDWARD P.
June 29, 2020
About 2 yrs ago, I had my convertible hard top stuck and warning beep in car stayed on and I took it to Lexus of Longo in Ca. to where they fixed it at NO charge!! They took care of the customer!!. It happe warning beep in car stayed on and I took it to Lexus of Longo in Ca. to where they fixed it at NO charge!! They took care of the customer!!. It happened again here in Henderson and right away I'm told that a diagnostic fee would be charged if they wanted took at it. I was shocked that I was being charged as Longo didn't. So I agreed to it. Several hours later got a call from Jay explaining that I would have to get xxxxx basically if I were to get this repaired as the amount would cost me nearly $4000 just to get the sensors to work!! Ridiculously too much for this repair in which it was obvious that I would turn down. I'll take my car to get it repaired in L.A. where prices are a lot more reasonable. More
by RIC2RICE
Employees Worked With
Jay in Service
June 29, 2020
Jay went out of his way to take care of me when I ended up at the wrong dealership for my service. He was able to call the other dealership and get everything transferred including a loaner car so that I w up at the wrong dealership for my service. He was able to call the other dealership and get everything transferred including a loaner car so that I would not have to drive all the way across town. More
by Jules31271
Employees Worked With
Jay
June 29, 2020
Great Solutions and Outstanding Service! Ray was patient with me while I was uncertain about my level of commitment, and then Richard and Ray were expeditions when I was in a hurry. Excellent Service all ar with me while I was uncertain about my level of commitment, and then Richard and Ray were expeditions when I was in a hurry. Excellent Service all around. More
by tslapira
