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Lexus of Henderson
Henderson , NV
6,426 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,426 reviews
August 03, 2024
Everyone at the service center was extremely friendly during my visit. They clearly explained what would be happening and completed the work in the time they quoted. during my visit. They clearly explained what would be happening and completed the work in the time they quoted. More
by David N.
Verified Customer
August 02, 2024
We are very pleased with the attention provided and service. All questions were asked with detail. service. All questions were asked with detail. More
by Salvador Garcia
Employees Worked With
August 02, 2024
$300 for an inspection was a bit much. Especially when I could’ve just pretended to trade in the car somewhere for the same thing. As someone who’s always driven a luxury car and come to e Especially when I could’ve just pretended to trade in the car somewhere for the same thing. As someone who’s always driven a luxury car and come to expect a luxury experience, I was disappointed that I was charged so much for an inspection. I can understand $50 but $300 for a 1 hour diag?! Typically, I’ve not had issues getting a free inspection because it is understood I will return with other work and maintenance in the future. So far, I probably won’t be returning, if I’m nickel and dimed. The interaction just didn’t feel very luxurious, especially when it doesn’t actually cost anything but someone’s time to inspect a car. Overall not very happy with my experience. The advisor was friendly, the dealer was nice but, I just can’t get out of my head that I was taken advantage of. More
by TRAVISh
Employees Worked With
James
August 01, 2024
Excellent service with knowledgeable people. Agent attention to detail was fantastic. Highly recommend Friendly atmosphere Agent attention to detail was fantastic. Highly recommend Friendly atmosphere More
by Boston2suncity
Employees Worked With
July 31, 2024
Fabian was excellent. The process of buying our gorgeous new Lexus was seamless. The finance process was quick, easy, and informative. We felt well taken care of and respe The process of buying our gorgeous new Lexus was seamless. The finance process was quick, easy, and informative. We felt well taken care of and respected as a customer. More
by Bridget Mecham
Employees Worked With
July 31, 2024
David and the rest of the team were great! They were professional, courteous, accommodating and timely with updates throughout the entire process. Very happy with Lexus of Henderson! They were professional, courteous, accommodating and timely with updates throughout the entire process. Very happy with Lexus of Henderson! More
by STEVEN PEDERSON
Employees Worked With
David Torrella
July 31, 2024
Everyone is so professional and helpful. Going in with an appointment definitely speeds up the process. Going in with an appointment definitely speeds up the process. More
by barraza.lucina
Employees Worked With
July 31, 2024
It was a very easy and stream lined process and didn’t take too long. take too long. More
by markusort16
Employees Worked With
