Lexus of Henderson

David is the best at what he does. He understands us, communicate with us thoroughly. He’s mainly the reason why we continue to buy Lexus. He understands us, communicate with us thoroughly. He’s mainly the reason why we continue to buy Lexus. More

Enjoyable experience although could have done without the upsell by the business office on extended warranty upsell by the business office on extended warranty More

Terrible buying experience. Would not release the vehicle without full payment from the bank. Offered "backup contract" as an alternative which would have put the buyer in a ter Would not release the vehicle without full payment from the bank. Offered "backup contract" as an alternative which would have put the buyer in a terrible position. Sales rep was arrogant, interrupted constantly and was disrespectful. Worst experience I've ver had when buying a new car. Where was the luxury experience? More

I visited Henderson Lexus for the first time with an issue on my car and I left with a brand new car after a great conversation with James in servicing. He suggested that I should have all my options an issue on my car and I left with a brand new car after a great conversation with James in servicing. He suggested that I should have all my options and my car was fine but maybe I should talk to the sales department to have all of the information. And I did and it was the best decision I didn’t know I needed! More

Steven did an outstanding job with my 10k service. Great communication on all updates and next service due 😊 Great communication on all updates and next service due 😊 More

Very good customer service. Very friendly and easy to work with. Recommend everyone to go to the dealer ship for car repairs. Very friendly and easy to work with. Recommend everyone to go to the dealer ship for car repairs. More

Everyone was very kind and helpful best experience at a dealership. Highly recommended to friends and family. dealership. Highly recommended to friends and family. More

Very little follow-up or follow thru by service writers. They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minu They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minutes, went to find out why and discovered no Serv writer had been assigned. Only needed a “check-up” but didn’t get car back until 4 hours- and that was with a service appt. Have had similar instances over the years, Even after complaining to Serv writer manager. If I had an altetnative, I would go elsewhere but in Vegas, both Lexus dealerships have same owner. More

No problems with service. Technicians always are courteous, prompt, and thorough. Other businesses should learn from the best! Technicians always are courteous, prompt, and thorough. Other businesses should learn from the best! More

This dealership is very prompt and efficient. The moment I parked my car the mechanic assisted me right away. They are so nice and I like how they treat their customers in a professional manner. The moment I parked my car the mechanic assisted me right away. They are so nice and I like how they treat their customers in a professional manner. Thanks. More