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Lexus of Henderson
Henderson , NV
6,423 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,423 reviews
August 25, 2024
The experience I had on this visit erased all the good previous visits, I had a terrible experience on this visit previous visits, I had a terrible experience on this visit More
by djk2467
Verified CustomerEmployees Worked With
August 25, 2024
My car have a problem and they can't do anything I was counting on them because they said a lot of things before I buy the car counting on them because they said a lot of things before I buy the car More
by DANIELTAYE75
Employees Worked With
August 25, 2024
First I had a bad experience when I arrived at your dealership . I feel that the front desk was not very professional. It was Mr De Leon who made me feel comfortable. Anyway my experience came out po dealership . I feel that the front desk was not very professional. It was Mr De Leon who made me feel comfortable. Anyway my experience came out positive. More
by Stevenacas
Employees Worked With
August 25, 2024
Excellent and prompt service. Did not try to make me purchase unnecessary service steps to get the price tag up. Appreciate that in these times. Did not try to make me purchase unnecessary service steps to get the price tag up. Appreciate that in these times. More
by me22
August 24, 2024
Lexus of Henderson has been my go to place for repairs and purchases for my 2005 Lexus GX 470! The staff is very welcoming, knowledgeable and friendly! I've had this Lexus GX 470 since 2008 and when I tak and purchases for my 2005 Lexus GX 470! The staff is very welcoming, knowledgeable and friendly! I've had this Lexus GX 470 since 2008 and when I take it to be serviced I know it's in good hands! The waiting areas are quiet, nice and clean and a pleurthora of drinks and snacks. Being military I've lived all over the world and my SUV has been serviced only at Lexus dealerships and the Henderson Eastgate location ranks high! Thank you! More
by Naaysbiz
Employees Worked With
August 24, 2024
Always great service at Lexus if Henderson. Have been going for over 10 years now. Have been going for over 10 years now. More
by LVSERVICE
Employees Worked With
August 23, 2024
The staff was super helpful and knowledge and went out of their way to find the right car their way to find the right car More
by Jwl713
Employees Worked With
August 23, 2024
Consistency with great service and professionalism, from dropping the vehicle off to speaking with the service advisor. dropping the vehicle off to speaking with the service advisor. More
by ANNEYESIN
Employees Worked With
August 23, 2024
extended warranty is supposed to be 125000, but it says only 100000, they have said many times it has been corrected, it has not. someone from Toyota financial services called me, I explained, she said th only 100000, they have said many times it has been corrected, it has not. someone from Toyota financial services called me, I explained, she said they have asked Lexus of Henderson to call me and "fix" this situation, they have not. very poor customer service. More
by lwrgbr
Employees Worked With
Sirui
