Lexus of Henderson

The service adviser , James was so entertaining, very eager to help and assist in my problem . After everything is done and finished he reach put to me and my wife and told us our car is done and we have eager to help and assist in my problem . After everything is done and finished he reach put to me and my wife and told us our car is done and we have nothing to pay for . He even went out and very gentlemanly opened the door gor my wife . What a very satisfying experience. Pls keep it up . Thanks Arturo Ortega More

Dealer is very clean, they will greet you with very warm welcome and the service is top notch, there is also a work place area if you need to, and coffee ready to be made. welcome and the service is top notch, there is also a work place area if you need to, and coffee ready to be made. More

Louise was great. Pleasure to deal with, very understanding. Each part of the transaction was handled appropriately and with care. Pleasure to deal with, very understanding. Each part of the transaction was handled appropriately and with care. More

From start to finish my experience was courteous, professional and enjoyable. Best experience at a dealership yet. professional and enjoyable. Best experience at a dealership yet. More

Professional, attentive when you walk in; clean, easy to locate, beautiful showroom. Would highly recommend. locate, beautiful showroom. Would highly recommend. More

The customer service at Lexus of Henderson is outstanding! Thank you to everyone that stopped by to wish me a great day, thank you Tyler H and everyone in the service department. outstanding! Thank you to everyone that stopped by to wish me a great day, thank you Tyler H and everyone in the service department. More

Craig did well with the service help he had up front. It seems he was the only one there on a Monday. He took care of me and my Lexus very well. I appreciate his dedication and hard work. It seems he was the only one there on a Monday. He took care of me and my Lexus very well. I appreciate his dedication and hard work. More

Tito DeLeon and the Japanese gentlemen who handled our finance were exemplary, could not ask for better people. Overall we were disappointed in the dealership. Lady at front desk was nice enough, but th finance were exemplary, could not ask for better people. Overall we were disappointed in the dealership. Lady at front desk was nice enough, but the guy sitting there seemed to have an attitude toward Tito. Sensed this more than once. Sales staff seemed to mope around, never asked if we needed anything despite us looking at cars. Called in and nobody answered the phone, Tito ended up taking the message and he found me an IS 500 real quick. I can see why he’s your top sales producer, the others don’t seem to care. Stood out front in 110 degree heat looking at used Lexus to trade the wife’s car in on, nobody came out. We’ve been to service with both cars we bought in one day, it is too slow and nobody follows up. Twice I’ve had to track somebody down to see what’s up, wife is not impressed one bit. Without Tito I would have gone across town. Love the cars, dealership could use a little adjusting. More

It is important to note that James not only provided excellent customer service, but he also provided excellent knowledge. excellent customer service, but he also provided excellent knowledge. More

The experience I had on this visit erased all the good previous visits, I had a terrible experience on this visit previous visits, I had a terrible experience on this visit More