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Lexus of Henderson

Henderson , NV

4.8
6,420 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,419 reviews

September 11, 2024

Sara met me at the entrance took down information said that it would be about an hour and a half and showed me where restroom and lounge were in the building. They completed work on the car and I was on m More

by ddddavid93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The customer service rep who helped us out was awesome and professional.He explained everything to us and kept us up to date at every step. I would highly recommend. More

by etlucent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Professional and trust worthy. Service Department is the best especially David Torella the Service Manager More

by RheolanLascano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
September 09, 2024

Clean facility. Nice waiting area. Overall, final result was satisfactory. More to follow after first complementary service. More

by Vandine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in sercice dept
September 09, 2024

Great service. great service team., though sometime the guys in the shop forget to put all the fasteners back. More

by teresagstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
September 09, 2024

Tyler Heishmann did a great job of service while working on my Lexus RX 450 h and rent me a car because it won't be done right away and the technician don't want.to rush the job.They want quality service. More

by maricrisricablanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Good atmosphere, quick service. Experience was very good. Only issue I faced is, the service coupons were not very clear. For High maintenance miles coupon what is the min and max m More

by schakra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Great to experience from A to Z Fabian has been instrumental in retaining us as Lexus fan/customers More

by ashmohd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Tito my salesman was fantastic. He was very knowledgeable, friendly and patient. The facility was immaculate and all the employees were helpful and friendly. More

by juddywoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Gamino
September 09, 2024

From the time we arrived - The service department took care of us and exceeded expectations! More

by rob.hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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