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Lexus of Henderson

Henderson , NV

4.8
6,419 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,419 reviews

September 16, 2024

The staff is professional I felt like they cared about My car's problems they make sure I got home and got back to pick up the vehicle the next day . More

by carllittles563
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Craig Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The staff at Lexus of Henderson are really great. I’m not loaded with money and the first time I ever bought a car from a dealership was at Lexus of Henderson just 3 years ago. I now traded in my ES3 More

by nikkimascola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrice and Dianne
September 15, 2024

Prompt service, clean new loaner, slight issue upon picking up the car but they made it right quickly and filled up my gas tank to compensate me.for my time. More

by kchastainlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

James Simmons kept me updated on the progress of my service. He was very cordial and courteous. More

by sharonlbuckles19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Simmons
September 14, 2024

Jame’s was awesome to work with and we really appreciate everyone taking care of our car! More

by david.saunders53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
September 14, 2024

Unpleasant experience. The pictures they provided showed a light interior. The car we got has a dark interior. All 4 wheels had bad road rash & 1 wheel also had peeling p More

by rosevillephil37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager hard sell
September 14, 2024

We live on the other side of town and the Henderson Lexus is definitely not the closest one to our house. However, we continue to purchase Lease and service our vehicles at this dealership Because of the ou More

by gzbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ng
September 14, 2024

I found the service exceptional, but I must comment and say that your place of business is no place for politics. I found it highly offensive that you have your television on Fox News, which only presents More

by kaparness
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I’ve been with Audi for over 10 years and finally decided to switch over to Lexus. I’m very satisfied with my choice and the level of customer service. Thank you Louise and Lexus of Henderson! More

by TQP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louise Cedula
September 13, 2024

I would love to say Tito, went the extra mile for me. The service is always great More

by shannywatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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