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Lexus of Henderson
Henderson , NV
6,414 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,414 reviews
November 22, 2024
Always Friendly , fast , efficient. . .. fixed all that requested and what needs to be done for mileage . .. fixed all that requested and what needs to be done for mileage More
by SDAGLIO
Verified CustomerEmployees Worked With
November 22, 2024
Sucks because I have had a good experience here before, but this time Tyler the person who helped me, forgot to tell me my car was ready, and only told me once I asked him almost 6 hours later for an updat but this time Tyler the person who helped me, forgot to tell me my car was ready, and only told me once I asked him almost 6 hours later for an update, after he said it would only take “a couple hours”. Then when I asked for a lyft back he said ok, but never sent one and I waited 30 minutes and realized I wasn't gonna get a response and had someone drop me off at the dealership only to find out that Tyler's office was locked and lights were off, so I went to the other service manager for him to help me get my car, Im sure this just happen to be a bad day because like I said, I believe Tyler was the one that was super helpful with me in the past with my car. Just sucks I had to go through it. Especially cause I needed a car. More
by Dominick
Employees Worked With
Tyler
November 22, 2024
The entire service staff are extremely competent, friendly and professional especially Tyler who is always excellent. friendly and professional especially Tyler who is always excellent. More
by SCW757
Employees Worked With
November 22, 2024
All service work was completed in a timely manner. The service department kept me updated on progress and expected completion time. Very happy with Lexus of Henderson. The service department kept me updated on progress and expected completion time. Very happy with Lexus of Henderson. More
by steven.forgue
Employees Worked With
November 22, 2024
Service manager was great. However, when I came to pick up my car after a simple oil change, I had to wait almost 40 minutes until my manager was free. It took 30 seconds to ch However, when I came to pick up my car after a simple oil change, I had to wait almost 40 minutes until my manager was free. It took 30 seconds to check out. You should have a cashier for everyone to use when checking out. More
by ldisilvestro62
Employees Worked With
November 21, 2024
Lexus of Henderson is beyond amazing🤩 They not only provided a solution that I'm more than happy to accept to fix my vehicle, but they also provided a rental vehicle that is top of the line and new bas provided a solution that I'm more than happy to accept to fix my vehicle, but they also provided a rental vehicle that is top of the line and new basically. If there is such thing as A 6 star customer service rating, the dealership would be a 10. That's how amazing this dealership is, they are beyond a made up scale and more. More
by John
Employees Worked With
Steven or Stephen Service Advisor, Terry Coleman the sales associate, and Leslie Church
