
Lexus of Greenwood Village
Greenwood Village, CO
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John Lott is my service advisor and he is always welcoming with a smile! He’s very nice and I enjoy working with him! He’s always keeping me up to speed on my Lexus and when it will be ready for pic welcoming with a smile! He’s very nice and I enjoy working with him! He’s always keeping me up to speed on my Lexus and when it will be ready for pick up. Kuni Lexus is great about always making sure you have a loaner vehicle when dropping your vehicle off and their service team does the best work! Overall, I would recommend Kuni Lexus! More
Manrique was so helpful, from beginning to end. He kept us up-to-date on the car we chose (it was in Canada when we selected it), its transit to the dealership, and then the process to completing He kept us up-to-date on the car we chose (it was in Canada when we selected it), its transit to the dealership, and then the process to completing the purchase. Highest, highest marks to him! Everyone at Kuni was so helpful and professional! I enjoy working with them. This is the second car I've purchases from Kuni (Lexus of Greenwood Village), and I will do it again. More
Throughout my entire experience with the sale specialist Nicholas Hulme-Ebert, I would have to say that I was extremely satisfied with his customer service and his bright energy. He was very knowledgable ab Nicholas Hulme-Ebert, I would have to say that I was extremely satisfied with his customer service and his bright energy. He was very knowledgable about the car's information and made sure to answer all of our questions. Lexus of Greenwood Village was actually our first location to stop at when looking for a new car. However, I would have to say that Nick was very kind and knew what our expectations/interests were when looking for a car. Not only did he convince us to purchase the car, but he truly made the experience worthwhile and made known that we can trust him and the dealership. Lexus of Greenwood Village exceeded our expectation and is very lucky to have a great sales specialist (Nick) to be part of their team! More
Both Stephen Conley and Luis Ramos were extremely professional, courteous and generous with their time in answering any questions; giving detailed explanations of both context and substance on any to professional, courteous and generous with their time in answering any questions; giving detailed explanations of both context and substance on any topic. Service was very expeditious without feeling rushed in the process. Very impressed with the overall quality of this initial process, looking forward to seeing a continued high standard of care and upkeep past the initial purchase that this brand is renowned for. More
John Lott and the techs took good care of me for the 5K scheduled maintenance of my 2019 LC 500. And they helped muzzle the annoying reverse/backup chime! The two guest waiting areas are a nice touch, scheduled maintenance of my 2019 LC 500. And they helped muzzle the annoying reverse/backup chime! The two guest waiting areas are a nice touch, too. More
I love Lexus' service department. Coming in for service is always an easy, smooth process. I love that I can get a loaner car if needed. The appointment scheduling on the app is a l Coming in for service is always an easy, smooth process. I love that I can get a loaner car if needed. The appointment scheduling on the app is a little glitchy, hopefully that can be improved but otherwise it's great! It's one of the main reasons my next car will be a Lexus also! More
Everyone was gracious and welcoming from the time I walked in the door. In my opinion, this is the only place to buy your next car. Stephen Conley is simply THE BEST! Be sure to ask for him. walked in the door. In my opinion, this is the only place to buy your next car. Stephen Conley is simply THE BEST! Be sure to ask for him. More
John was very professional and explained everything that was going to be done to my vehicle. I waited in the lounge upstairs which is a nice place to wait and work. John text me with updates on my vehicle was going to be done to my vehicle. I waited in the lounge upstairs which is a nice place to wait and work. John text me with updates on my vehicle and when my car was ready, I received a text to meet him at his desk. This experience at Kuni Lexus was above and beyond and exceeded my expectations. Kind Regards, Michael More
Excellent service from beginning to end! I had a flat tire and was able to get an emergency appointment to fix it. I really appreciated how clean my car was inside and out after it was com I had a flat tire and was able to get an emergency appointment to fix it. I really appreciated how clean my car was inside and out after it was complete especially after how dirty it was from all the snow we've had! Thank you! More
Clay is the very best service advisor! He was professional, personable and made sure that he took down all of my concerns, so they could be addressed properly, and communicated everything He was professional, personable and made sure that he took down all of my concerns, so they could be addressed properly, and communicated everything incredibly well! He is a credit to Kuni Lexus! There was a bit of miscommunication about a lost button battery under the drivers seat. It was the kind of battery that would go into a garage door opener, and it seemed that the gentleman who serviced the car misunderstood, and was looking for a garage door opener instead of the battery and so it was not found. However, that is extremely minor. The gentleman who serviced the car did a fantastic job! I really appreciate the detailed and very informative walk around! The people who detailed the interior did a marvelous job. It was cleaner than when I bought it. They cleaned the floor mat in the hatch , and were able to get the stains out! The outside looked very nice as well! The Parts Department is always terrific and I don't think that I have visited Kuni Lexus without going there, receiving magnificent service and finding a number of things that I need. All of the wonderful people that I had the privilege of working with at Kuni Lexus, or who worked on my car deserve major kuddos! Kuni is my preferred Lexus Dealer by far! Thank You so much! More