Lexus of Greenwood Village
Greenwood Village, CO
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Last week my wife was in for service and while waiting she "explored" the show room floor. Sales consultant Scott Bakay greeted her and so began her process to purchase a new IS 250. Scott was great and she "explored" the show room floor. Sales consultant Scott Bakay greeted her and so began her process to purchase a new IS 250. Scott was great and when I met him later in the day, I enjoyed his professionalism and straight forward approach to the transaction. While we were waiting for the the paperwork to finish up, I explored the show room and guess what...I purchased a new GX 470 from Scott. He is terrific and I would recommend Scott Bakay and Kuni Lexus to anyone who wants a quality experience. More
I received excellent care at Kuni Lexus. Bob Lucero was very easy to work with, very helpful and informative. There were no high pressure tactics used and my purchase was a pleasurable experience. I love very easy to work with, very helpful and informative. There were no high pressure tactics used and my purchase was a pleasurable experience. I love my RX350! It is easy and fun to drive! I have purchased from Kuni Lexus twice in the past and am a repeat customer. More
We have had six Lexus vehicles serviced at Kuni of Littleton and of these 4 were purchased at Kuni. Need I say more? Well yes. Though we live very near a dealership in Colorado Springs travelling to D Littleton and of these 4 were purchased at Kuni. Need I say more? Well yes. Though we live very near a dealership in Colorado Springs travelling to Denver has not been a problem. The personalized service of the service manager Jared Thault has been the deciding factor for us. More
I have been dealing with Kuni Service Department for the past 8 years. They have provided an outstanding service to me in that time. I have never experienced better customer service ANYWHERE. I look forw past 8 years. They have provided an outstanding service to me in that time. I have never experienced better customer service ANYWHERE. I look forward to going in to this Dealer. They recognize me and are very friendly in their interaction. The work I have had done has always been of the highest quality and completed in the time frame promised. I would like to single out the Service Manager Jared for his oustanding customer relation skills and also recognize Don Hervieux for great service too. More
I locked myself out of my car yesterday afternoon. I called Kuni Lexus for Roadside Assistance. Nate Hoffman came to my rescue. It took him less than 3 minutes to get me back into my vehicle (where my called Kuni Lexus for Roadside Assistance. Nate Hoffman came to my rescue. It took him less than 3 minutes to get me back into my vehicle (where my keys, cell phone and handbag were sitting on the passenger seat). I really appreciate the prompt, helpful service that Nate provided. More
Whenever I need service on my Lexus, I call Chad and receive immediate return call and/or answer of the phone at the time. The service from his and other associates, John Zarr and Kevin Alexander are g receive immediate return call and/or answer of the phone at the time. The service from his and other associates, John Zarr and Kevin Alexander are great to work with. Definitely recommend the service dept. to other friends and relatives as well as purching a car from Kuni. More
Service is the reason I bought my car from Kuni Lexus even though it is the furthest from my home. They are very knowledgable, helpful and a joy to work with. There has never been any hesitation about an even though it is the furthest from my home. They are very knowledgable, helpful and a joy to work with. There has never been any hesitation about any warrenty work needed. In fact, they go out of their way to find and correct anything that might be wrong. They always have a loner car available for as long as is needed. I never sense any hesitency to do anything I request. They are prompt and explain everything. I feel like a valued "person", not like a "customer". I would highly recommend them for their service department. The sales department is on a par with other Lexus dealers. More
Chad made this service smooth and easy, from scheduling a time that was convenient for me, to having a loaner car ready, and the services completed as promised and on time. The service was outstanding, far time that was convenient for me, to having a loaner car ready, and the services completed as promised and on time. The service was outstanding, far better than what I have experienced with other dealers! More
I visited the dealership to help me determine my options for my current lease that was due to end the first of April. I really did not intend to lease another Lexus. The information, the vehicle and Scott for my current lease that was due to end the first of April. I really did not intend to lease another Lexus. The information, the vehicle and Scott Bakay inticed me to do otherwise. I got a great deal, I was highly impressed with my salesperson and the service. Without reservation, I would recommend both Kuni and Scott to anyonbe looking for a wonderful automobile and car buying experience! More
I was looking for a pre-owned Toyota Camry, and found one available at Kuni Lexus. I dealt with Cindy Holter on the sales side, and found her very professional, friendly, and trustworthy. The invoice prese available at Kuni Lexus. I dealt with Cindy Holter on the sales side, and found her very professional, friendly, and trustworthy. The invoice presented to me was transparent, so it was easier to review it and ask questions. It so happened that the next day the "low tire pressure" light came one; I called Cindy, she asked me to bring the car back to their service department; the problem was identified and fixed. I would definitely recommend Cindy to anyone. I was also impressed with the maintenance service at Kuni. Chad Smith was working on my car issue, and made sure that my concerns were alleviated, and the problem was resolved. He, too, was very courteous and professional. This is a dealership that one would want to come back to. More