Lexus of Greenwood Village
Greenwood Village, CO
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Dave Nichols was very good at listening and sincerely friendly. He made buying a new car an easy experience. From helping me choose which vehicle to test drive to teaching me the tricks of how to manag friendly. He made buying a new car an easy experience. From helping me choose which vehicle to test drive to teaching me the tricks of how to manage the various controls, he was patient, kind and warm. I highly recommend this dealership and Dave Nichols. You'll leave feeling good about the overall experience. More
I have never experienced anythig like this before when purchasing a vehicle. I am a Caddilac owner and people might think it would be hard to beat "The caddilac experience". Wrong. The people I met and purchasing a vehicle. I am a Caddilac owner and people might think it would be hard to beat "The caddilac experience". Wrong. The people I met and the way I was treated from the time I first walked in the showroom to the time I drove my new Lexus 450h home was the most pleasant and fun time anyone buying a new vehicle could have. From the receptionist to the assistant general manager everyone made Diana and I feel like family. Actually now, we are Lexus family. Please read my comments about Scott Bakay on his web site scott_bakay@kunilexus.com. I must tell you about my time with Scott Mendelson. What a great guy! He too made the time we spent in his office a warm friendly experience. Kuni Lexus can be proud of a gentleman like him. He is a knowledable, non pressure super nice guy. And, with a sence of humor. I always like that. Like Rambo said.....I vill be bach! More
If you can believe it, this was our 7th Lexus purchase between my husband and I with Kuni Lexus. They've always treated us extremely well and that's why we continue to come back. For me, there's no other between my husband and I with Kuni Lexus. They've always treated us extremely well and that's why we continue to come back. For me, there's no other choice but to purchase a Lexus as I've become spoiled by the luxury and reliability that they offer. This most recent experience with my purchase of the GX 460 was exceptional! With my lease soon to expire I went in wanting to assess my options. I'd been in approx. 6 months ago as well to do the same and it wasn't the right time for me to make a decision but Scott Bakay stayed in touch with me over that period of time and I knew I wanted to work with him now that it was time to make a decision. He helped me look at the option of buying out my lease, selling it to a private buyer, trading it in, etc. and genuinely talked through the xxxxxxand cons of each. He's not your every day sale person but is sincerely interested in helping you make the "right" decision. Coming from a banking background he even talked about the tax benefits from leasing vs. buying, etc. WOW...what great value he added to the process. Turns out that they didn't have the specific car I wanted with the premium package, color and a few options but he found it and had it in the show room for me within weeks. Again, with no pressue to buy he allowed me time to make the decision and in the end I decided to purchase the vehicle and am extremely happy with the car as it's everything I was looking for! Thank you Scott for an incredible experience. You're personable, professional and extremely fun...anyone would be fortuanate to get the opportunity to work with you. More
I had to turn in my lease car, and though not looking for a Lexus, Scott stayed in contact to help me find the best car for me. He didn't push me toward a higher priced car, but gave me the info he knew abou a Lexus, Scott stayed in contact to help me find the best car for me. He didn't push me toward a higher priced car, but gave me the info he knew about all cars available. Closing process was perfect. Got the deal I needed to make it work. More
I've had service performed on my car at Kuni Lexus 3 or 4 times now and am always happy with the the experience. The staff is always friendly and willing to go the extra mile for you. I've worked mostly with times now and am always happy with the the experience. The staff is always friendly and willing to go the extra mile for you. I've worked mostly with Travis Martell, a service consultant there, who I've been very happy with. Repair wise they really seem to be on top of it and without a push for unnecessary extras. As an added bonus they provide free practically brand new loaner cars off of their lot and after the service is performed your car comes back to you cleaned better than I've ever been able to do myself. Even with all the extra frills I feel like they are competitive price wise. I'd definitely recommend them... More
They are so friendly and Don is someone who learns the names of his customers. He is always so honest with me and letting me know what needs fixed and what can wait. He always tries to save me the most names of his customers. He is always so honest with me and letting me know what needs fixed and what can wait. He always tries to save me the most and is always able to return my calls and answer my questions when I have a question about my car. I drive 60 miles from colorado Springs to get all my car maintenance at Kuni Lexus of Littleton because of Don and the great service I get. Recently, I needed a transmission fixed and I asked If I should just trade it in and buy another car. Don and the Mechanic told me it was a great car and to keep it and just fix the transmission. Along with all the money they saved me, they could have made a sale but instead told me to fix it because the car will last much longer and is in good condition. I was pleased that the dealership would advise me to fix my car instead of trading it in for a newer car with a bigger loan. When I think of Don and all the employees at Kuni Lexus of Littleton I see INTEGRITY, HONESTY, AND FRIENDLINESS. I'm a customer of 3 years and will never go anywhere else!!! It's worth the drive. Thank you Don and everyone else at Kuni of Littleton!! More
Nate came out to my house to replace my battery in my Lexus. He was on time and finished the job in 10 minutes. Very friendly and accommodating to my schedule. The battery was under warrenty and there Lexus. He was on time and finished the job in 10 minutes. Very friendly and accommodating to my schedule. The battery was under warrenty and there was no charge for the service. This experience was terrific as I didn't have to get the car to the dealership. More
In a not so pleasant process regardless of the dealership, we had a very good experience with a professional sales person. My wife and I had separate needs and desires for a vehicle. We went int dealership, we had a very good experience with a professional sales person. My wife and I had separate needs and desires for a vehicle. We went into the process looking for a sedan and came out with an SUV based upon conversations with the sales person. More
We worked with several individuals during our time at Kuni Lexus. All of the help was excellent. We had the opportunity to look at the cars we were interested in, without being pressured or having a sa Kuni Lexus. All of the help was excellent. We had the opportunity to look at the cars we were interested in, without being pressured or having a sales person hovering over us. When we needed assistance however, there was always someone to help us. The sales manager even took us for a test drive in the car that we ultimately bought. He was very knowledgeable and helpful. Bob Lucero was the sales person who helped us make our first Lexus purchase. He was very friendly and helpful. He was very easy to work with and my wife and I really enjoyed him. Even though it was our first purchase, Mr. Lucero was very down to earth and made us feel like he really cared about our satisfaction. We felt like he was devoted solely to us. It was a real pleasure working with him and we were both very glad that he is the sales person that we worked with. The finance manager who helped us was fabulous as well. She was patient and very kind. She worked hard to get us a great financing deal. During the signing of the documents, she explained everything thoroughly, but didn't pressure us at all. We had heard about the excellent service at Kuni and we were thrilled with the way we were treated on Saturday during our visit. I would highly recommend Bob Lucero and the female finance manager who assisted us as well as the rest of the staff we received help from. Everyone that we worked with was fantastic. This was without a doubt the very best automobile buying experience we have ever had. Thank you for everything. Btw - We absolutely love the car! Sincerely, Eric and Yona Zapinski More
My husband just bought me my first Lexus -- a 2011 RX450h -- what a wonderful buying experience! Scott was a great salesperson -- no pressure, very patient and helpful. I was offered a Costco discount witho -- what a wonderful buying experience! Scott was a great salesperson -- no pressure, very patient and helpful. I was offered a Costco discount without even having to research it myself or request it! I have NEVER had a dealer offer such a thing without major discussion! Taking the delivery of the car was a wonderful experience! Scott went over EVERYTHING with me hands-on, then even tested me to make sure I understood how everything worked! I have never had that extensive amount of training for any prior vehicle that my husband or I have purchased. It was a Very Easy, Enjoyable experience, and I can DEFINITELY see why most Lexus customers become repeat customers! Thank you for such a wonderful and fun buying experience!!!!! More