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Lexus of Greenwood Village

Greenwood Village, CO

4.5
571 Reviews

5150 S Quebec St

Greenwood Village, CO

80111

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Showing 571 reviews

June 02, 2011

We think that the service and service people at Kuni are great - always friendly and helpful. Service time is accurately estimated and explained if there are delays. All charges are fully explained and More

by Patricia Husman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kidwell, Jeff Kidwell
June 01, 2011

All my experiences with Kuni Lexus Littleton have been good. Even the customer waiting area is good for either relaxation or work. The work was done as promised at the quoted cost. The car was returned More

by amoore5303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hervieux, Don Hervieux
May 30, 2011

Shawn Evans always goes above and beyond with any request that I have. He truly cares and has created a sense of 'family' among his customers. The other day my battery has died in my new IS250. He imme More

by kemberli.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Evans, Archer, Nate, Allan, Shawn Evans, Archer Goodman
May 28, 2011

Don was excellent. A very knowledgeable man. He always takes care of us. The RX 330 was serviced in the time he said. We had to return to the dealership after 10 minutes to have Don fill out the mainten More

by jogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don H. in Service., Don Hervieux
May 27, 2011

Over 11 years Jeff and the Kuni team have always exceeded my expectations and continue to do so on every visit. There's not much else to say other than it's always been excellent service with a friendly staf More

by cranstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Valley, Jeff Valley
May 27, 2011

Both Dee and Thom couldn't have been more helpful and accommodating in showing us 3 different cars before we made the decision to buy the HS250. They spent quite a bit of time educating us about all the More

by bfieman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dainty, Thom Trumble, Thom Trumble
May 27, 2011

Bought my car from a different dealership, when asked why, I explained that the price was far better at the dealership I purchased it at. This was my first dealing with Kuni and unfortunately, I do not More

by avandenhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin (I think), Kevin Alexander
May 27, 2011 -

Lexus of Greenwood Village responded

I apologize about your overall experience with our Service Department and am focused on making sure your future visits exceed your expectations. We take your feedback seriously, and will make sure to correct any mistakes we have made. Please contact me directly when you are ready for your next maintenance or repair and I will personally make sure we exceed your expectations. Regards, Jared Thaut Service Manager jared_thaut@kunilexus.com Direct (303) 539-1553

May 26, 2011

Except for the very large bill (4 new tires, EEK did not help) the experience was fine. Kuni does seem to go out of their way to take good care of their customers. Providing a nice loaner when the mainten More

by jdschafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hervieux, Don Hervieux
May 26, 2011

Jeff was great. He followed through on everything and had the car ready right away. We were in and out fast! He gave us a loner since they had to touch up the paint. Looks good. He returned our call pretty More

by Lmkane7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Kidwell
May 25, 2011

I spoke with Bob Lucero a few weeks ago about a car I saw online, it was actually being delivered as we spoke so I didnt have a chance to visit the dealership then but Bob Lucero kept me in mind and he found More

by accord21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucero & Finance team, Bob Lucero
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