Lexus of Greenwood Village

I appreciate that you do not make up stuff for me to have fixed. At McDonald Volvo, I have never simply had my request taken care of without recommendation for at least another $500 of work to be completed. fixed. At McDonald Volvo, I have never simply had my request taken care of without recommendation for at least another $500 of work to be completed. More

I went to KUNI just to check on some models given that the lease for my BMW 328 XI was finishing. Mike Skidd took care of me and showed me all the cars they had in inventory, arranged a test drive, and ma the lease for my BMW 328 XI was finishing. Mike Skidd took care of me and showed me all the cars they had in inventory, arranged a test drive, and made sure to answer all my questions about the car. I specifically wanted to see how to pair the car with my phone for music and contacts and he was not only willing to pair my phone but also to give me a full demo on how to use it. Afterwards he orchestrated a deal that was hard to resist. My BMW needed some work on the bumpers and some detailing and KUNI is taking care of it. Also they listened and met all my financial needs with the car. In short, I went to look at some car models and ended the day driving a brand new Lexus IS 250C and feeling like KUNI and especially Mike did everything in their power to go above and beyond my needs and wants. And if you have seen these models, you might agree with me that I scored a great trade. If you are in the market for a brand new car, I would recommend checking Mike Skidd, if your experience is half as good as mine, I think you will be very pleased. More

At first the work took longer to complete than promised, however, they made it convenient since they had given me a loaner car to use. Next it still wasn't completed when promised which, although I still h however, they made it convenient since they had given me a loaner car to use. Next it still wasn't completed when promised which, although I still had the loaner car, was inconvenient since I was working and had to go and pick up the car during rush hour traffic. Then the work done was not all that needed to be done (due to a misunderstanding between me and the service rep., his estimate was not thorough enough so I didn't approve the complete project when subsequently called to confirm), requiring me to come back again to have the job finished. Now that the work is completed, the car runs fine and handles well. Just took unnecessarily long. More

The service and work was complete timely. I was well-informed of the delay due to having to order parts. As with all auto dealers, the price is could be better. well-informed of the delay due to having to order parts. As with all auto dealers, the price is could be better. More

I continually find Kuni Lexus Dealership to be very responsive to my needs. No one really has the time to take their car in for service but Kuni works with us to accommodate our schedule. The wait a responsive to my needs. No one really has the time to take their car in for service but Kuni works with us to accommodate our schedule. The wait area couldn't be more comfortable and the time needed to service our car is done in a timely manner. Thank you! More

I have always felt like a very important person to your organization, from the sales staff, to the finance manager, to the service staff. However, I do have a problem with my new vehicle. On day two, organization, from the sales staff, to the finance manager, to the service staff. However, I do have a problem with my new vehicle. On day two, I had to call Nate to my home, because the car would not start. I have already lost confidence in the new car due to this situation. More

From entering your dealer ship my husband felt comfortable and an important person to Gary Taylor. Being a USED CAR shopper made no difference. When I joined the talk about buying this particular comfortable and an important person to Gary Taylor. Being a USED CAR shopper made no difference. When I joined the talk about buying this particular used car there was NO pressure for my acceptance. We were showed all possible features on the car. When my husband drove the car again Gary Taylor explained additional features. Our trade-in was apprased fairly and going through the financing part was extremely comfortable and easy. I'm so sorry I don't have her name but she was so pleasant and helpful. We were pleasantly pleased how lovely yet homey your showroom was arranged. My husband was immediately greated as I was later by a very friendly, nice lady Greeter. We can't brag enough over your refreshment area. We were very comfortable when we had short waits in your customer lounge, we were even able to see some news on TV. When we drove away in our "new to us" car it had been detailed and no one would every have known it was a used car. Thank you for a rare car buying experience. Wayne and Mary Bradley More

Terrific experience as always - prices are much higher than non-dealership, but it's Lexus. We only buy Lexus cars so that we have the opportunity to work with Kuni. than non-dealership, but it's Lexus. We only buy Lexus cars so that we have the opportunity to work with Kuni. More

Service is always prompt whether the visit was previously scheduled or not. Service employees are professional, courteous and concerned about customers in every aspect of the transaction. My wife and I have scheduled or not. Service employees are professional, courteous and concerned about customers in every aspect of the transaction. My wife and I have worked with Kevin Alexander for more than 10 years and have every confidence that he serves both our interests and Kuni's interests equally. We have the utmost trust in his recommendations. More

Jack is truly passionate about the automotive industry! Each and every time I have interacted with Jack he has treated me like he would a guest in his own home. In fact, when I purchased my IS 350 from hi Each and every time I have interacted with Jack he has treated me like he would a guest in his own home. In fact, when I purchased my IS 350 from him at Kuni Lexus, he went out of his way to drive the vehicle to our home to complete the transaction - now that is truly white glove service! I recommend Jack Chung to everyone that is thinking about a new or used car purchase. After interacting with Jack you will understand why I will always work with him when purchasing a vehicle. More