Lexus of Greenwood Village
Greenwood Village, CO
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The work on my car was done in a timely and professional manner. I do think Lexus service is terribly expensive! A little suspicious about how dirty a couple of my filters were. manner. I do think Lexus service is terribly expensive! A little suspicious about how dirty a couple of my filters were. More
We went in to get a recall fixed and also had a warning light on in the dash. The staff was friendly and quick to help us. Best of all, the service was free and we got a full tank of gas and a car wash! light on in the dash. The staff was friendly and quick to help us. Best of all, the service was free and we got a full tank of gas and a car wash! Great experience!!! More
I went in last week to have the oil checked on my 2011 R450H Lexus. They originally said it would take approximately an hour and a half including the car wash. As usual the customer waiting area was very R450H Lexus. They originally said it would take approximately an hour and a half including the car wash. As usual the customer waiting area was very inviting, with coffee and various treats. I was engrossed in my reading when they came in and said my car was finished. It only took an hour, including the car wash. This is my second Lexus and I have always had a favorable experience when visiting Kuni. Thanks again for your great service..//Greg Kinney More
Jeff helped me trim some items from the 95K service since some of the items had recently been completed elsewhere. Some further issues were discovered during the service, but he worked with the techs to keep some of the items had recently been completed elsewhere. Some further issues were discovered during the service, but he worked with the techs to keep everything in line with the cost estimate. Great overall experience. More
The primary reason we took the car in was because when it rained or we washed the vehicle the idiot lights would come on and since we had it in we thought we would get the 15K service. Upon dropping the car rained or we washed the vehicle the idiot lights would come on and since we had it in we thought we would get the 15K service. Upon dropping the car off Bill Vogel asked me, Kathy, if the windshield had ever been replaced and she replied no. The following day I (Kathy) had to leave town on a business trip so all further conversation with Bill was done through my husband Gary. While I was gone Bill contacted Gary and informed him it appeared the windshield had been replaced and that the responsible party for correcting the leaky windshield was whomever replaced the glass. Gary told Bill that we only had the car for a little more than a year and to the best of his knowledge the windshield was never replaced. Gary then contacted our insurance company to confirm that we had not had the windshild replaced and then contacted H.M. Brown our car broker who facilitated the purchase of this vehicle and they too stated that they did not have the windshield replaced. Needless to say after jumping through all these hoops Bill realized that it was his staff that made the error and the windshield was in fact the factory installed glass and that this repair woud be made free of charge as the result. Your dealership had position of my car for over a week which we felt was quite excessive but we did in fact have a rental vehicle to get us by which was a god send. Last but not least $400 for a 15K maintenance that basically consisted of a oil change, tire rotation and a visual inspection seemed extremly pricey. Overall this experience left a bad taste in our mouth and more than likely we will not be back to have our car serviced at your dealership. More
Mike Skidd at Kuni Lexus was awesome. He is a true professional and made the car leasing process for my wife and me a fun experience. Everybody we met there was great. You will not be disappointed w professional and made the car leasing process for my wife and me a fun experience. Everybody we met there was great. You will not be disappointed with Kuni Lexus and their staff. More
We had an excellent experience at Kuni Lexus. Could not be more happy with my new car (suv) and enjoyed working with each of the staff- from start to finish with the financial papers. We were treated extr be more happy with my new car (suv) and enjoyed working with each of the staff- from start to finish with the financial papers. We were treated extremely well, and I compliment Mike Skidd on being a great educator- he gave me all the details about the car that I want and need to know, but also the space to decide without pressure. Perfect mix. Thanks for all! More
Service was very prompt, courteous and efficient. Delivered as promised. Very helpful assisting with Bluetooth connections and phone operation details. Great experience in every respect. Delivered as promised. Very helpful assisting with Bluetooth connections and phone operation details. Great experience in every respect. More
The friendly personal touch is important. Being The friendly personal touch is important. Being recognized and called by name means a lot. The apperance of a clean an orderly business give one The friendly personal touch is important. Being recognized and called by name means a lot. The apperance of a clean an orderly business give one confidence that they know what they are doing. More
Great service from the drive in to the drive out. Car was serviced quickly. Nice wash job and gas servicing. I always enjoy visiting Kuni. was serviced quickly. Nice wash job and gas servicing. I always enjoy visiting Kuni. More