Lexus of Greenwood Village
Greenwood Village, CO
Filter Reviews by Keyword
By Type
Showing 569 reviews
I felt like I was in good hands with this dealership, even before I got there! The Honda Pilot (that was once a trade-in) I had hoped to purchase seemed to be a truly good value. Many things were done to even before I got there! The Honda Pilot (that was once a trade-in) I had hoped to purchase seemed to be a truly good value. Many things were done to it to bring it up to High Standards. New timing belt and rear brakes with resurfaced rear discs, replaced brake fluid, a new windshield, new wipers all around, alignment of off-center steering wheel and full fluid service. The Pilot also had a good detailing, so it felt good to be in and drive. I was assured by Dave Nichols that Kuni Lexus does not release cars with Any safety issues, so that's why all that attention was given to it. It was a first class experience to be there and I truly enjoyed talking with Dave and Mike Parmakian who were both low-keyed, nice gentlemen and the best one could hope for in car sales. I was also impressed with Richi Carni and the effort he made to find me a good, reasonable loan with decent terms. When I told a friend about buying my Honda at a Lexus Dealership and the fine experience it was, he said something like: "You gotta go downtown if you want the downtown treatment!". Kuni Lexus may not be "downtown" geographically, but they really do treat you right, whether you're buying an 8 year old Honda Pilot, or an LS 600h L Performance Hybrid! On a parting note, my just-purchased Pilot got a final spiff-up from the detailing department and a full tank of fuel before I rolled away. That left me feeling well-cared for. P.S. My own mechanic in Pine, Colorado confirmed everything and stated: "You've got a winner here" after doing a post-purchase inspection. The dealership did not allow a drive-away pre-purchase inspection on this used Honda Pilot. I'm glad it really was up to par, as promised. More
I have always had a positive experience with Kuni Lexus. Prior to my visit I had questions which Jared answered, gave me pricing up front, and scheduled a loaner. You are met at your car by an "air traffic Prior to my visit I had questions which Jared answered, gave me pricing up front, and scheduled a loaner. You are met at your car by an "air traffic controller" whose name I did not get, but she was helpful in getting me in the door and to the correct place. Bill Vogel is a very nice person with which to deal, he is very straightforward, answers questions, and makes sure that you understand what service will be done. He was "worried" that my loaner had not been washed (light snow the day before). We thought the vehicle needed brakes, expected that to be done, fortunately brakes were not needed and they told us so. Service done in a timely manner, and they let me drive a hybrid loaner so I could see how it functioned. Great job guys! New facility is wonderful--if all Lexus dealers are like this one, I am surprised that Lexus is not the number one selling luxury vehicle in the world. More
Five Star Service at a Five Star Facility. They always treat you like they really care about you and your vehicle. Always willing to accommodate your needs. It must be a great place to work, as everyone h treat you like they really care about you and your vehicle. Always willing to accommodate your needs. It must be a great place to work, as everyone has a smile on their face. More
The whole purchase experience was low key, but very professional. I was happy with the trade-in value and I think the price they offered for the RX350 was fair. I am a Costco member and the pricing w professional. I was happy with the trade-in value and I think the price they offered for the RX350 was fair. I am a Costco member and the pricing was what I expected. This car is a quantum leap in technology for me (navigation, satellite radio, Blue Tooth, etc.) and they took all the time I needed to demonstrate the features to me. More
Kuni Lexus was recommended to me by my son, after he purchased two of his vehicles from here. He told me that they treat everyone with class and the up most professionalism. This proved to be true. E purchased two of his vehicles from here. He told me that they treat everyone with class and the up most professionalism. This proved to be true. Every person that I interfaced with during my vehicle purchase, did their job well. This purchase proved to be the easiest, and most stress free car purchase I have ever experienced. Greg Sanders went out of his way to provide the vehicle that I wanted. I was impressed with the ease of the purchase agreement, financing and delivery. If you are looking for a wonderful new car purchase experience, do yourself a favor and visit a first class dealership, Kuni Lexus in Greenwood Villiage, Colorado. More
I purchased my Lexus from Kuni and have had it serviced there from the start--I now have over 100,000 miles on it and it still looks and feels new. Jared has always taken exceptional care of me whenever I there from the start--I now have over 100,000 miles on it and it still looks and feels new. Jared has always taken exceptional care of me whenever I have taken it in for service. I would highly recommend Kuni Lexus to anyone that might be interested in a new or used car. More
I always expected great service when I bought a new Lexus in 2007, but the service I received exceeded my greatest expectations. I brought my SC430 in when I had a battery problem, after I bought a replaceme in 2007, but the service I received exceeded my greatest expectations. I brought my SC430 in when I had a battery problem, after I bought a replacement battery. Jeff Valley spoke with his management team, and not only reimbursed me for the battery I bought, but installed a battery charger so when I left my car for long periods of time I could hook it up to the charger to keep it in great shape. Then, after a couple of years in my Lexus it developed a rattle in the passenger seat. I was hesitant to even ask for help... I mean, a rattle in an aging car. Jeff, at Kuni Lexus took my car, removed the passenger seat, and found and repaired the rattle (while I enjoyed a brand new Lexus loaner vehicle). Whenever I bring my Lexus in for service I'm greeted at the door and Jeff Valley comes to take care of my every need, He even makes sure my magnetic US Flag is safely removed when my car goes through their carwash. I couldn't be more pleased with the service I receive by Jeff and the team at Kuni Lexus, not to mention their great customer lounge and refreshments and amenities if I decide to wait for my car. Thanks Jeff, and thanks Kuni! More
I'm giving Kuni Lexus of Greenwood Village a positive rating because the friendliness of the staff made having my car service a breeze. The day I had my car in for regular service they had a power outage rating because the friendliness of the staff made having my car service a breeze. The day I had my car in for regular service they had a power outage. This could have made a process that has in the past been a hassle even worse. However Zach gave me a call to let me know what was going on and a time frame for everything to be completed. They went above and beyond keeping me up to date on what was going on with my car. Also when I got the car back at night, they had cleaned everything and it looked brand new. Thank you to Zach Rodriguez and the team at Kuni Lexus! More
Superior service and attention to detail is Kuni Lexus. I have had only the best attention given to me and my car. The Delearship is state of the art and designed with the customer in mind. I'll never dri I have had only the best attention given to me and my car. The Delearship is state of the art and designed with the customer in mind. I'll never drive another car! My last service was my first routine maintenance check and Zach took great care of me, he's always willing to answer my questions and walk me through the ins and outs of my car. I love going to Kuni Lexus and have told my friends and family about the quality care I receive. More
I enjoyed my sales experience with Jack Chung. Jack is truly a professional person, with great knowledge of the Lexus brand. We have purchased four Lexus from Kuni Lexus, and Jack Chung was involved in truly a professional person, with great knowledge of the Lexus brand. We have purchased four Lexus from Kuni Lexus, and Jack Chung was involved in the last two purchases. More