Lexus of Greenwood Village

David Corsivo was very knowledgeable about all the Lexus products. He explained everything I needed to know and made the car buying experience very pleasurable. Thanks David, and I would definitely buy anot products. He explained everything I needed to know and made the car buying experience very pleasurable. Thanks David, and I would definitely buy another vehicle from Lexus of Greenwood Village. More

We started taking my 2018 Lexus for service when it was Kuni Lexus a few years ago and was very impressed with the overall experience with the dealer. Devan Griffin was my Service Advisor and she always we Kuni Lexus a few years ago and was very impressed with the overall experience with the dealer. Devan Griffin was my Service Advisor and she always went out of her way to accommodate my needs. Dealing with her was a pleasure. Our experience with the dealer was always professional, being treated with respect. This treatment gave me the confidence to purchase a vehicle through them. Sadly, this was a very costly mistake. Our purchase of a 2011 RX450H from Lexus of Greenwood Village has become a disaster. I understand that I purchased the car "as is" but I did not expect the problems to start almost immediately knowing the reliability of Toyotas and Lexus. The timing of needed maintenance started 2 months after I purchased the car. Alarms for the Hybrid System and brake system failures lit up my the dashboard. I called Devan and she accommodated my needs and calmed my concerns about the car stating that the 12 volt battery needed to be replaced. I replaced the battery as she instructed me. She indicated to me that the mechanic that serviced the car stated "that the car would get me through the spring". That comment has me wondering if he knew at that time the real problem with the car. The end of June, the same alarms and warnings that lit up my dash previously and lit my dash up again. I brought my car in again and was told by Seth, the Service Advisor that replaced Devan, that the 12 volt battery they put in was probably defective. How wrong he was, the real problem was the Hybrid Battery was faulty. A charge of nearly $8000 would be needed to repair the problem. Since I financed the vehicle through the dealer and was pressured into a "useless" warranty from the Finance Manager, the cost of the repair was my problem. I asked the Sales (Bob Lucero) to give me a quote to take the car from me and allow me purchase another vehicle. I was told outright that they could not help me with this issue. They had sympathy for me because they knew I had no recourse and the dealer would not help in any way. If anyone is planning on purchasing any used vehicle from this dealer, be prepared to be mislead, and deceived when you do need to service the car. I have driven Toyotas and purchased many new and used Toyotas for well over 40 years. Moving to Lexus apparently was a huge mistake. Never have I ever felt like I was totally screwed in a purchasing a vehicle. PLEASE BEWARE OF THE ETHICS AND VALUES OF THIS NEWLY NAMED DEALERSHIP!!!! More

First, THANK YOU for having female service advisors. Eleanor Shepherd is incredibly knowledgeable, personable, professional and set the service bar HIGH at Lexus Greenwood Village. I absolutely LOVE my Eleanor Shepherd is incredibly knowledgeable, personable, professional and set the service bar HIGH at Lexus Greenwood Village. I absolutely LOVE my GX460! Thank you for helping me take great care of my vehicle. Janice Carey Hamilton More

What a great experience! Nick and Blue were amazing! I truly felt like I was the most important customer. Beautiful showroom as well. Nick and Blue were amazing! I truly felt like I was the most important customer. Beautiful showroom as well. More

I such such an amazing experience with Eleanor Shepherd as my service consultant. She was amazing to work with. She updated me and was completely honest throughout the entire process. Will return and ask f as my service consultant. She was amazing to work with. She updated me and was completely honest throughout the entire process. Will return and ask for her every time. More

I reported the issue the very minute I drove the car home day of purchase. my concerns for the safety of the vehicle fell on deaf ears. as an update, I have had the pleasure of working with Jared in service day of purchase. my concerns for the safety of the vehicle fell on deaf ears. as an update, I have had the pleasure of working with Jared in service Who properly diagnosed the issue confirmed my concerns and follow through with clear communication as well as a solution. He is a great asset to your company. He understands the value of service and more importantly that the value of the client should not be based on the value of the purchase. More

Deceptive unethical and corrupt… Was taken aback at how the dealership looks versus the completely low class caliber of management! truly shameful the dealership looks versus the completely low class caliber of management! truly shameful More

We had such a lovely experience buying. a 2024 Lexus. The place is beautiful. Everyone was so nice and friendly! Jack and Mo both were awesome and helpful and made the experience both ea a 2024 Lexus. The place is beautiful. Everyone was so nice and friendly! Jack and Mo both were awesome and helpful and made the experience both easy, informative and seamless. I love my car as well! More

Top notch! David A pursues an issue until the customer and he are satisfied. Tnx! David A pursues an issue until the customer and he are satisfied. Tnx! More