Lexus of Greenwood Village

Excellent car buying experience Our experience working with Mark and Idoo was excellent for three primary reasons: 1) Both were very knowledgeable about the vehicle we were interest Our experience working with Mark and Idoo was excellent for three primary reasons: 1) Both were very knowledgeable about the vehicle we were interested in; 2) Their demeanor was very courteous; and 3) They followed up promptly on the items that required it. More

Best customer service Kuni Lexus is hands down the nicest car dealership in Denver. The staff was extremely courteous. Bryson Gardell was a very profesional sales consultan Kuni Lexus is hands down the nicest car dealership in Denver. The staff was extremely courteous. Bryson Gardell was a very profesional sales consultant. He was very knowledgeable of the brand he represents. I had my heart set on a Mercedes, and I will now go with a Lexus. It was really refreshing to experience customer service at its best. "Excellent work Kuni!" "Bryson Gardell!" More

Excellent Experience We dealt with Idoo Genovese and she was very good. Idol is friendly, not pushy, and willing to answer or find answers to questions. She helped us find We dealt with Idoo Genovese and she was very good. Idol is friendly, not pushy, and willing to answer or find answers to questions. She helped us find exactly the vehicle we wanted. This experience was one of the best ever in purchasing a car. We need to bring our car back in for some add-ons and Brian Sheridan said they would call to schedule but that did not happen yesterday, the only small negative of the whole experience. More

The SUV I purchased was sold to someone else I purchased an SUV from Kuni Lexus in August,put a deposit on it and agreed to pick it up the end of September,when I came down to Denver to pick it u I purchased an SUV from Kuni Lexus in August,put a deposit on it and agreed to pick it up the end of September,when I came down to Denver to pick it up I was informed that it had been sold, Anthony Banno pretty much informed me that it was my fault the car was sold as it had been 2 weeks and had not been picked up( something which I was not aware of) and no one had contacted me to give me the option to come and get it sooner.Not oncedidI hear him say he was sorry or what could they do to make it right. Selling cars was his number one priority not customer service, he was arrogant and condescending. So for me Customer Service being a priority " NOT" Dee Z More

Vehicle Purchase Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T). W Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T). We attribute that to an outstanding sales person that went above and beyond to make our experience most rewarding. Our deep appreciation to Angela Drake! More

Kelly Kennedy our service manager We unfortunately hit a curb while driving last night. I called Kelly and he was going to call roadside. However roadside must have had a long wait tim We unfortunately hit a curb while driving last night. I called Kelly and he was going to call roadside. However roadside must have had a long wait time When I called back he asked where we were and was there in less than 10 minutes to change the flat tire himself. That is what I call first class service. Thank you so much Kelly Rich Nelson More

Great! Only great if you deal with Idoo Genovez!!! She was terrific! Not pushy and normal! I hate this process and she made it easy. This was definitely a be Only great if you deal with Idoo Genovez!!! She was terrific! Not pushy and normal! I hate this process and she made it easy. This was definitely a better experience than last time at Kuni. This is my 8th Lexus so I feel I'm pretty discerning. Idoo=Fabuloius! Note to dealer...woman are less aggressive and have a heart. My car was ready with a huge red bow! More

Finally, the agony is over! For six months, we have looked at every make and model of car available to use as a commuter back and forth to Oregon. We returned to Kuni , one mor For six months, we have looked at every make and model of car available to use as a commuter back and forth to Oregon. We returned to Kuni , one more time, to just have my husband test the driver's seat in the RX 350 for comfort. We asked for Mark because he was helpful, knowledgeable and fun to be with during our visit six months before. Mark was occupied but Gary helped us until Mark was available. On the floor was the Sport RX in atomic silver. The color drew us in but the car was plugged in so the electronics worked and the seat could be adjusted to fit my husband. We were sold and that is when we stopped the headaches from car shopping. However, If Gary had not been as entertaining and if Mark had not been available, I am not sure we would have pulled the trigger that day. Both, are amazingly kind people. Our only negative was that from the moment Mark arrived and we immediately said "Cash", it took four and a half hours to leave the dealership. We had a complicated deal because of Oregon having no sales tax so the paper work was causing delays and errors. Archer took over and with good humor eased the final hour. Thank you to all involved. The vehicle orientation was helpful for our 1500 mile trip but we will be back to Kuni for more orientation when we return this fall. We could not access the special packages such as Enform because we are technologically handicapped . . . we have a little Tracphone which had problems linking with Lexus. Mark said he could help when we get back , especially, if we purchase a newer phone. We look forward to visiting Kuni's beautiful dealership in the future. With gratitude to Mark for taking us out of the tedious researching-car - shopping loop. Kathryn and Kurt Albrecht More

Excellent experience Our sales rep Bryson was very professional and made our experience replacing a hail damaged car a very memorable one. Extremely knowledgeable and was Our sales rep Bryson was very professional and made our experience replacing a hail damaged car a very memorable one. Extremely knowledgeable and was there every step of the way during the whole buying experience. More