Lexus of Greenwood Village
Greenwood Village, CO
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Great experience overall! Tech video was great, my service advisor Devan was superb. She was through in understanding the vehicle issues and in reviewing the coverages on the car. Having come from a d service advisor Devan was superb. She was through in understanding the vehicle issues and in reviewing the coverages on the car. Having come from a domestic brand, this experience was light years ahead of that experience. More
Kuni Lexus is the only place I take my cars. Jeff in service is absolutely GREAT to deal with. The place is gorgeous and the service never disappoints. service is absolutely GREAT to deal with. The place is gorgeous and the service never disappoints. More
Sales Dept was great, Harold Hines was outstanding and extremely knowledgeable of all the products we looked at. He was reason for our purchase. extremely knowledgeable of all the products we looked at. He was reason for our purchase. More
Service department very efficient. Car done in timeframe as promised. Super nice employees. Pricing was good. The video they send of work being done and current condition of the vehicle with any recommenda as promised. Super nice employees. Pricing was good. The video they send of work being done and current condition of the vehicle with any recommendations is excellent. I have great service at Kuni Lexus for years! More
Kuni Lexus of Greenwood Village is probably the best, most incredible dealership I have ever been in. It feels like you are in a 5-star hotel while getting your car serviced, which is just the experienc most incredible dealership I have ever been in. It feels like you are in a 5-star hotel while getting your car serviced, which is just the experience I want to have in my early retirement stage of life. I've worked long and hard to now be able to experience amazing, and that is just what Kuni Lexus is, amazing! More
Working internally for another car manufacturer, I'm a bit beyond picky when it comes to service. After buying a 20 year old Lexus LX470 in Philly in 2020 for adventures, and establishing a terrific relat bit beyond picky when it comes to service. After buying a 20 year old Lexus LX470 in Philly in 2020 for adventures, and establishing a terrific relationship with a local dealer in Delaware, it was tough to ponder "where to go next" after driving across country and moving to Denver. Kuni Lexus of Greenwood Village had soonest availability, loaners & extremely friendly phone staff, and the process since day one has been terrific. With a 20+ year old finnicky Lexus classic model, it's not just basic maintenance, but often an investigation and they don't blink, and just keep working with constant updates. Every step is digital, from Text message loaner car agreements, to live Text message video streams from the service technician as they work on my truck. Truly, a model for all to follow. Had to travel & fly away while my truck was in service. Kuni response? "No worries. We'll call you a car to the airport". Priceless. Such an easy experience, even when my old LX470 beast had more high mileage issues. I just bought another used Lexus IS and already have a 1st service appointment scheduled at Kuni. Thanks Josh Matzdorf, and Kuni, for making my hectic life easier! More