Lexus of Greenville
Greenville, SC
Filter Reviews by Keyword
By Type
Showing 191 reviews
I have purchased 6 Lexus and 4 were from Greenville Lexus and have found their sales department to be exceptional. I just bought my wife another RX350 recently and wanted all wheel drive. Their sales team wo and have found their sales department to be exceptional. I just bought my wife another RX350 recently and wanted all wheel drive. Their sales team worked on this for two months to find just what I required. I never felt pressured to buy something that was not what I was looking for. They have always stayed in touch with me after the sell and their service department is the best that I have ever seen. I am very excited about their new tire guarantee price program and will now buy all of my tires for my two Lexus from them too. I feel like a family member every time I visit them. I know this sounds crazy, but I even drive from Brevard, NC for service even though they have volunteered to come and get my car and leave me a loaner Lexus because I love seeing everyone there. Like I said, just like family! Sincerely, John Prescott More
Sid was an excellent salesperson. His friendly personality and excellent knowledge of The vehicles was greatly appreciated. We went to Lexus of Greenville in search of our Daughter's first ca personality and excellent knowledge of The vehicles was greatly appreciated. We went to Lexus of Greenville in search of our Daughter's first car. Sid understood our needs and budget. He also was very attentive To our daughter and her input in the decision. Sid provided detailed instruction On the features of the vehicle to our daughter. Sid and the staff at Lexus of Greenville Did a no pressure sales approach that was appropriate. The execution of the paperwork Was seamless and timely. Great customer service and follow up. More
We went to this dealership to look at an IS F-Sport. The dealer had one in stock, and we expressed interest in a test drive. Two sales people immediately jumped in the car and left without a consumer in the dealer had one in stock, and we expressed interest in a test drive. Two sales people immediately jumped in the car and left without a consumer in the car. Unable to test the F-Sport, we took a test drive in a standard IS 350. When we returned, the two sales people driving the IS F Sport followed us in. Although our sales person did provide us with some information, I found the general behavior at the dealership unprofessional. More
I visited Lexus of Greenville upon the advice of my mechanic. I was interested in one particular vehicle at first and ended up driving away in a fully-loaded ES350 under the budget I had set! Ron Farro mechanic. I was interested in one particular vehicle at first and ended up driving away in a fully-loaded ES350 under the budget I had set! Ron Farrow, Steve Burton and Bill (the finance manager) were exceptional and made the purchase process very smooth. I believe that they have made me a customer for life! More
I went back to Lexus of Greenville because I had such a good experience buying my first Lexus there. I was immediately greeted by Ron and felt right at home with him. He was very informative and helpful. I good experience buying my first Lexus there. I was immediately greeted by Ron and felt right at home with him. He was very informative and helpful. I had not anticipated on buying a car that day but because of Ron's professionalism and the way he made our experience so easy, before I knew it I had bought a 2008 Lexus 350. I drove it home that day and LOVE IT!! My experience was fantastic and I will always go back whenever I decide I want to upgrade again. I would definitely recommend this dealership and Ron Farrow to all of my friends. Keep up the good work! More
Excellent service. Sid was very helpful and prompt while working with us. We are very pleased with the transaction and very satisfied with our new car. I would highly recommend Lexus of Greenville.We have b working with us. We are very pleased with the transaction and very satisfied with our new car. I would highly recommend Lexus of Greenville.We have been doing bussness there for 20 years. Mike & Billy were also nice. We spent hafe the after noon there ,wanted to take Sid home with us he was so kind sweet ,just precious..We hope this 430 Lexus will be good as the 1990 ,400. Lexus we traded in. I have a 11 year old dog I named Lexus,she is great. What a beautiful name for my dog. She is the best just like a Lexus.. I would also like to say every one there, had a hello & a smile on thre face. Not forgetting to say I liked the cleaning lady there too didn't get her name. She had everything shinning even the smile. Allen & Caroline Duke More
My wife and I were delighted with the overall level of service and experience we had at this dealership. Sid Kachole is one of the most knowledgeable salesperson we've met and he had an answer to every q service and experience we had at this dealership. Sid Kachole is one of the most knowledgeable salesperson we've met and he had an answer to every question we threw at him. He was very patient throughout the whole process and we did not feel pressured at any stage. Not only is his technical knowledge very extensive about the model we were contemplating buying, but he also demonstrated the vehicle's performance more than adequately during the test drive. We also had a very good experience with Bill McIntire and Mark McKee during the financing part of the process. We're extremely pleased at how enjoyable the whole experience was because everyone knows that the car buying process is usually extremely tortuous, and often humiliating. It was a wonderful feeling driving the Lexus RX 350 home to Asheville and we felt we had got a very fair deal - no buyer's remorse here. We would definitely recommend Lexus of Greenville to our friends and anybody else. Ravi and Mohini Gaikwad More
I had a problem with the GPS reception in my 2001 LS430 and Daniel spent at least 20 min with me trying to diagnose my problem-and he did! We were only passing through Greenville but he immediately assiste and Daniel spent at least 20 min with me trying to diagnose my problem-and he did! We were only passing through Greenville but he immediately assisted us so we could get back on the road. While I have always loved the service which I have recieved from the numerous Lexus dealer (we drive quite a bit) This experience was "over the top". I wished we lived closer to Greenville to buy my next Lexus. More
We were very pleased with our experience at Lexus of Greenville. Our salesperson, Sid Kachole, was very friendly and extremely knowledgeable of the model we were interested in, the RX350. He answered Greenville. Our salesperson, Sid Kachole, was very friendly and extremely knowledgeable of the model we were interested in, the RX350. He answered our questions and gave us detailed information about this vehicle. He took the time to demonstrate all the features of the vehicle. Through the whole process we never felt pressured or hurried to make our decision. Sid showed a high degree of knowledge and professionalism along with his friendliness and caring attitude. We would highly recommend him and the Lexus of Greenville dealership to our family and friends. Sincerely, Keith and Carolyn Johnson More