Lexus of Greenville

David lollis Fast and great quality work would definitely come back to Lexus of Greenville south Carolina on luarens road they also washed my car and had it read t Fast and great quality work would definitely come back to Lexus of Greenville south Carolina on luarens road they also washed my car and had it read to go on time More

Waiting Resolved The problem I had with getting my floor mats was resolved and I am very pleased with the quick response. The hold up was explained and it was not a pr The problem I had with getting my floor mats was resolved and I am very pleased with the quick response. The hold up was explained and it was not a problem on Lexus's end. Steve Burton was very professional and once I understood what had transpired I was satisfied. The floor mats are on the way! More

Still Waiting My husband has always had very good experiences with Lexus and speaks highly of them each time he has to get his car serviced. He has a 2005 430 Lexus My husband has always had very good experiences with Lexus and speaks highly of them each time he has to get his car serviced. He has a 2005 430 Lexus and the floor mats are quite worn. I wanted to surprise him with new mats for Father's Day. I spoke with a salesperson he always speaks very highly of. I was told the mats should be in by the Friday before Father's Day. I still have not heard back. More

THIS PLACE is a SCAM, SCAM, SCAM!!!!! Found a car online, agreed to price and then drove 3 hours to dealership only to find the car to be NOTHING like they described!!! SUV actually had BO Found a car online, agreed to price and then drove 3 hours to dealership only to find the car to be NOTHING like they described!!! SUV actually had BODY DAMAGE which they never mentioned and then claimed they hadn't noticed it! The interior was filthy with stains as well. SHOCKING and DISAPPOINTING from what I would have ever expected from a bigger name dealership. DO NOT make the trip and DO NOT TRUST these people! This place is a SCAM!!!!! More

Bad Experience Looking up reviews on Lexus of Greenville, some were not to good. This is what happened to my husband & me. In August we bought a 2017 Lexus RX350 SUV Looking up reviews on Lexus of Greenville, some were not to good. This is what happened to my husband & me. In August we bought a 2017 Lexus RX350 SUV. After the price was agreed on they wanted to put Resistall MG2, first it was over $1,000 then he came down to $688, I agreed, big mistake. They sprayed this stuff over dirt on the outside & also on the dash &swrat. They got oil or grease on the dash. We looked the Resistall online & there was a lot of bad reviews. I sent pictures of my dash to our salesman Carl Braunschweiger & later to Bill Back. They wanted to bring the car back to the dealership. 206 miles round trip. We had already made 2 trips there. About one week later we received a letter from Lexus of Greenville saying that they couldn't finance our car that my credit was bad. We paid cash for the car, financing was not mentioned. We had bought two Lexus's from this dealership, paid cash, no problems. my husband called John Back, the finance manager of Lexus, he said that it was the government regulation that they send out this letter out. Do they think that people are stupid? We recommend Apple Tree Acura of Fletcher, we bought two cars from this dealership & BMW of Asheville & Carlton Mercedes of Greenville all are awesome dealerships. we didn't get letters from these dealerships saying my credit was bad, paid cash for these cars to. More

Scam? My Tire Pressure Monitor Sensor light on my dashboard began flashing. I noticed this shortly after routine maintenance performed by Lexus. I filled u My Tire Pressure Monitor Sensor light on my dashboard began flashing. I noticed this shortly after routine maintenance performed by Lexus. I filled up my tires with air to the proper pressure, but the low pressure indicator light remained flashing on the dashboard. I went to Lexus and was told they do not have anyway to check the sensors without taking each one out, replacing it, and seeing if the light then goes out. The women at Lexus said that each sensor with labor would cost $200, so the total cost would be between $200-800, depending on how many sensors were replaced. I went to Discount Tire. He checked each sensor with a handheld device and said the sensors were working properly. He then hooked up to the data port under the dashboard. It took 30 seconds , and then he said someone had changed "main to secondary", and within 10 seconds he changed it back. He said "no charge"!! He got a nice tip. I asked him how this happened... He smiled and said "maybe it was a mistake". Maybe it was a scam. I More

Terrible Service I bought a new 2015 RX350 from this dealership ( my 3rd. Lexus); I have less than 13,000 miles on the car. The leather on the front seats is cracking. I bought a new 2015 RX350 from this dealership ( my 3rd. Lexus); I have less than 13,000 miles on the car. The leather on the front seats is cracking. THIRTEEN THOUSAND MILES AND THE LEATHER IS CRACKING!!! I was told by the service rep. this has happened before on the exact same model and exact same model year car. But Lexus refuses to achkowledge this as a defect and correct it free of charge. Instead they claim it is "NORMAL WEAR AND TEAR". Well if that's the reputation that Lexus wants to have that's fine with me. I'm sure my blog and tweet followers will appreciate knowing that this luxury car dealer considers 13,000 mile defects to be normal wear and tear. When you buy a luxury car you expect a luxury vehicle and luxury treatment - don't expect either at Lexus of Greenville. P.S. I have brought my car to this dealership three times for the same problem - the tire pressure warning light is constantly on. Each time they have been unable to find the problem. The last time they charged me for the visit even though they still couldn't find the problem and even though the car is under warranted. More

Never Going Back Terrible service department. Was misquoted and upon coming in for a recall, the backside conditioning cover was broken off and left in my seat, along Terrible service department. Was misquoted and upon coming in for a recall, the backside conditioning cover was broken off and left in my seat, along with trashed beverages from whoever was working on my car. We will now be going to the Lexus dealership in Charlotte instead. More

Walker & Bowers, GETS YOU THE A TEAM then SOME! Product Knowledge, Follow-Up, Service time bring you a car pick yours up. When you get this dealer you get what others only tell you in their ad. Amaz Product Knowledge, Follow-Up, Service time bring you a car pick yours up. When you get this dealer you get what others only tell you in their ad. Amazing or imagine Lexus of Greenville gives the customer what only is talked about at other dealers SERVICE, FOLLOW-UP, and if you like to visit the dealership Danny Walker or Michael Bowers will set you up with coffee & a sandwich! Never met such a great place to buy our Lexus. More

Brad Rongione and Lexus of Greenville - a home run We have been LoG service customers for three years, had never purchased a vehicle from them. When we decided the model and year of Lexus we wanted, we We have been LoG service customers for three years, had never purchased a vehicle from them. When we decided the model and year of Lexus we wanted, we called LoG and two other area Lexus dealerships to go over their pre-certified Lexus inventories and negotiate their best offers. Brad Rongione worked swiftly and efficiently to put together the car package that worked with our limited time frame and with our budget. And he was a delight to work with: a rare combination of politeness, patience, good humor and intelligence. He knew the vehicle he was selling. After the purchase, he taught us about the various features, paired our phones, answered questions. Thanks, Brad, and thanks too to LoG. What a great experience. We love the car! More