Lexus of Greenville
Greenville, SC
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Took my RX350 in for several recall repairs. Worked with Cameron. He was professional and explained procedures. My experience this time was fabulous! Worked with Cameron. He was professional and explained procedures. My experience this time was fabulous! More
Looking for a brand new Lexus but don't live in the Greenville area? Don't waste your time, because they won't sell you one! We were looking for a 2023 GX460 Blackline in green, of which they have 2 - Greenville area? Don't waste your time, because they won't sell you one! We were looking for a 2023 GX460 Blackline in green, of which they have 2 - but I was told they won't sell it to me because "We don't have enough GX's to serve our local market." What an insult. I live 3 hours north of the dealership and apparently my money is no good. It's a strange time for buying cars, sure - but this is right up there with selling above MSRP because of the market. What a jip. More
Great experience buying my 2021 ES! Brandon Hammock, my salesperson responded to my every question/request with a great attitude. and unbelievable response time even on his days off! I Brandon Hammock, my salesperson responded to my every question/request with a great attitude. and unbelievable response time even on his days off! I will be back and BTY the Service guys are great as well! I have owned >10 Lexus vehicles and never had any issues with them. More
Chase Holliday helped us buy our second Lexus. We love our RX 350 and have been very pleased with customer service after the sell! You will not be disappointed. We love our RX 350 and have been very pleased with customer service after the sell! You will not be disappointed. More
The worst car-buying experience of my life. We were told the wheels/rims on the car could be repaired and they cannot. They would not make good on their word and would not make any concession We were told the wheels/rims on the car could be repaired and they cannot. They would not make good on their word and would not make any concessions to correct the situation. This dealership and thier sales associates and sales managers are not to be trusted. Do not do business with these people. More
I have bought multiple cars from multiple dealership but I’ve never had a bad experience like this. I bought a NX car in mid April and they said that the car arrive early May. It’s May 17 and I haven’t rece I’ve never had a bad experience like this. I bought a NX car in mid April and they said that the car arrive early May. It’s May 17 and I haven’t received anything from them. No body is responding me. I have already pay the deposit. I trusted their words and sold my car 2 weeks ago and now I am carless. More
Lexus of Greenville has been nicely responsive and quite pleasant as well. Those are things I appreciate and have learned are benchmarks of a Lexus dealership. pleasant as well. Those are things I appreciate and have learned are benchmarks of a Lexus dealership. More
I brought my 2004 LS430 in because of transmission issues. They took there time and checked over and saw that I didn't need to get a new transmission even though I have an extended warranty. They cha issues. They took there time and checked over and saw that I didn't need to get a new transmission even though I have an extended warranty. They changed the fluid for free an talked to the warranty company an the warranty company agreed that if the problem reoccurr to bring it back an they will send a specialist out before replacing it. More
First and foremost I want to say Steven Sheffer is the utmost in professionalism and a caring and kind individual., talking with Steven ,he understood my work time , owning 3 businesses , and followed th utmost in professionalism and a caring and kind individual., talking with Steven ,he understood my work time , owning 3 businesses , and followed the process from start to the drive off., we clicked with our same personalities, If you want a salesperson to work with you close and exceed your expectations then he is your go to guy.with special thanks to Brad in sales as well. If you get there and Steven is busy it worth the wait to deal with him. More