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Lexus of Greenville
Greenville, SC
191 Reviews
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Showing 191 reviews
December 27, 2012
We purchased a car from Mike Bowers in April, and was given the key with a gel cover... as a "gift". My husband had a kidney transplant and we have not driven the car since few weeks after purchase. We given the key with a gel cover... as a "gift". My husband had a kidney transplant and we have not driven the car since few weeks after purchase. We found out today that the reason for the "gift " cover was to cover the fact that the key was glued and taped together. We found this out when the key broke and were unable to get the car started after getting to our destination. It was a struggle to get the car started in order to get back home to get the second key. We came to the dealer to remedy the broken key and there was no acknowledgement from Mike that we were given a damaged key, and had to pay $80 to replace. I think this is a lousy way to do business, and I will not recommend purchasing a vehicle to any friends. I am extremely disappointed in this dealership. Signed, dissatisfied customer More
by bartnk
Employees Worked With
Mike Bowers, Michael Bowers
December 11, 2012
We were not even going to buy vehicle that day, just out to begin looking, really just needed a replacement Lexus coffee cup. Then, there it was. Exactly what my wife wanted with the powertrain options I wa to begin looking, really just needed a replacement Lexus coffee cup. Then, there it was. Exactly what my wife wanted with the powertrain options I wanted. So we began the negotiating and sure enough Justin was able to broker a deal for us taking our older RX in trade for the 2010 model RX350. Justin and the sales manager took good care to not let us leave their lot and really made our decision very easy, Well done guys! Thank you. I look forward to the continued good service from the service department that also takes good care of my mother's ES350. The service department sets the standard in Greenville for personalized attention to the details, which is very important to me, so I know my mother and wife will be well cared for while their vehicles are being serviced. Service after the sale, another job well done at Lexus of Greenville. More
by BMWDave
Employees Worked With
Justin Smith, Justin Smith
December 07, 2012
The sales department starting with Mr. Smith was extraordinary throughout the process. I drove approximately 3 hours to buy a used Lexus, and the service from Justin Smith never stopped throughout t extraordinary throughout the process. I drove approximately 3 hours to buy a used Lexus, and the service from Justin Smith never stopped throughout the process including some routine car maintenance that later had to be performed. the used car sales manager, Mike Oleary was extremely helpful even during the service of the car and Mr. Patterson and his team went above and beyond to give quality service while making me feel at home. More
by wlfleming
Employees Worked With
Justin Smith
November 30, 2012
We came to the service department without an appointment on the Monday after Thanksgiving. Traveling from the mountains, we'd encountered some engine problems. The mechanic quickly found the source (a rod on the Monday after Thanksgiving. Traveling from the mountains, we'd encountered some engine problems. The mechanic quickly found the source (a rodent nest!), and we were soon on our way home to Florida. I'm buying my next Lexus in Greenville! Mary Beth Asma More
by Mbasma
Employees Worked With
Brett Bulley
November 30, 2012
My wife and I dropped by to see the new RX models and brought her current RX to have it evaluated. Sid met us at the door and was extremely helpful. I have previously purchased two cars from Lexus of G brought her current RX to have it evaluated. Sid met us at the door and was extremely helpful. I have previously purchased two cars from Lexus of Greenville and have been satisfied with the attention we received but this time was way over the top. Sid showed a lot of personality and a sincere desire to help us make our decision. He was by far the best sales person we have ever experienced in purchasing a new automobile. I will most defiantly come back the next time we are in the market and hopefully Sid will still be at Lexus of Greenville. He is a great addition to that dealership!!! More
by Ffriddlejr
November 24, 2012
First off let me say, I am not one who is easy to impress or one who is quick to pull the trigger on a large purchase, such as a vehicle. However, Jay and Sid truly made me feel at home from the moment I wa or one who is quick to pull the trigger on a large purchase, such as a vehicle. However, Jay and Sid truly made me feel at home from the moment I walked in the door. Jay quickly assessed my personal vehicle needs and paired me with Sid who was extremely patient and understanding as we test drove 4 different cars to determine which one was the right match for me. Sid and Jay both worked hard to ensure I got top dollar for my trade and worked with me to ensure my new car payments were inside my financial comfort zone. Most importantly, they weren't pushy salesmen and took the time to get to know me. They both worked diligently to ensure I felt confident throughout the purchase process. I would recommend this dealership to anyone who is considering a new or used car purchase. Lexus of Greenville provides top notch customer service before, during, and after the sale. I will certainly be a repeat customer. Thank you very much Sid and Jay for making me feel a part of the Lexus family. P.S. My new RX 450h rocks! This car is smarter than some humans. :) More
by Rene Joyner
November 22, 2012
Really happy with my experience at Lexus of Greenville! Eric was extremely knowledgeable and helpful, and I appreciated the fact that he was definitely trying to get us the best deal! I highly recommend. A Eric was extremely knowledgeable and helpful, and I appreciated the fact that he was definitely trying to get us the best deal! I highly recommend. And, I now drive the coolest car ever! More
by VAmgh
November 16, 2012
I enjoyed working with Sid and appreciate all his efforts to make this deal work.I would highly recommend Lexus of Greenvilee and Sid if you are looking to buy a Lexus. to make this deal work.I would highly recommend Lexus of Greenvilee and Sid if you are looking to buy a Lexus. More
by dbishop
October 24, 2012
Impressive experience! I stopped in one day and they did not have the specific vehicle I was in the market for. However, they made a note and a short time later they were calling me with a perfect match. not have the specific vehicle I was in the market for. However, they made a note and a short time later they were calling me with a perfect match. I came in, drove the car home for the evening, returned the next AM and bought the car! Smooth transaction including my trade, and a fair price for a top notch vehicle. Sid Kachole was professional and followed up on the sale. I will recommend them to others. More
by 2007ls460
Employees Worked With
Patrick Casey
October 23, 2012
OUR VISIT TO LEXUS OF GREENVILLE WAS AND IS AS GOOD AS IT COULD POSSIBLY BE. WE LOVE OUR CHOICE OF VEHICLE (GX460) OUR SALES PERSON, MICHAEL BOWERS WORKED WITH US IN EVERY WAY TO MAKE OUR EXPERIENCE AS PLE COULD POSSIBLY BE. WE LOVE OUR CHOICE OF VEHICLE (GX460) OUR SALES PERSON, MICHAEL BOWERS WORKED WITH US IN EVERY WAY TO MAKE OUR EXPERIENCE AS PLEASURABLE AS POSSIBLE. WE ARE LQQKING FOWARD TO A GREAT FUTURE WITH THEIR EXCELLENT SERVICE DEPARTMENT. AGAIN I STRONGLY RECOMMEND LEXUS OF GREENVILLE FOR THEIR BRAND, FRIENDLINESS AND SERVICE. More
by STEVE HINES
Employees Worked With
MICHAEL BOWERS, Michael Bowers
