Lexus of Rockville Centre - Service Center

Excellent Service !! I love coming to this place , The employees at the front are very friendly and very helpful.. The Service manager Juan Martinez has such an excellent I love coming to this place , The employees at the front are very friendly and very helpful.. The Service manager Juan Martinez has such an excellent customer service. He is very attentive and pays attention to detail and he quickly takes care of any issues. He goes above and beyond. More

Pleasant experience. Very pleasant experience for my 40k service. There were a few issues beyond the 40k service which needed attention. David Jaramillo took the time to m Very pleasant experience for my 40k service. There were a few issues beyond the 40k service which needed attention. David Jaramillo took the time to make sure he understood what those issues were and to make sure that they were sufficiently addressed by the service department. All the work was done within the anticipated (and reasonable) time frame. More

Very competent 2nd complementary service was exactly as indicated. Service took 1.5 hours as promised. However no complementary food was available at 1 pm. Hungry 2nd complementary service was exactly as indicated. Service took 1.5 hours as promised. However no complementary food was available at 1 pm. Hungry morning people! More

In and out quickly I have worked with Julio before. He is courteous and takes the time to explain what the car needs.when I have any questions, Julio has the answer. I have worked with Julio before. He is courteous and takes the time to explain what the car needs.when I have any questions, Julio has the answer. More

My favorite store Professional and always a pleasure stopping in. I like to stick with the old folks, because they know just what I like when I come by. Always pleasant Professional and always a pleasure stopping in. I like to stick with the old folks, because they know just what I like when I come by. Always pleasant and service friendly. if I'm paying for quality, I am receiving teh benefits i am paying for. Kudos to Lexus of RVC More

great, did not have to wait long svice was great, from the moment I arrived, Juan Martinez took me right away and processed my vehicle My weight was not long. checked me out just as f svice was great, from the moment I arrived, Juan Martinez took me right away and processed my vehicle My weight was not long. checked me out just as fast. love it. Thanks Juan . More

GREAT TEAM Juan Martinez and the service department was a pleasure to work with. I dropped my Lexus off and within an hour it was fully serviced, cleaned and re Juan Martinez and the service department was a pleasure to work with. I dropped my Lexus off and within an hour it was fully serviced, cleaned and ready to go. I would highly recommend Lexus Of Rockville Centre. More

Excellent service. As usual Lexus of RVC provided me with excellent service during my 10000 mile checkup. I was taken right at my appointment time & finished in exactly As usual Lexus of RVC provided me with excellent service during my 10000 mile checkup. I was taken right at my appointment time & finished in exactly the estimated 90 minute timeframe. My car was cleaned (even during the rainstorm) and I even had time for a quick manicure! More

10,000 mile service Everything went well with my service. My registration was also expiring and they took care of that as well. Everything was completed very quickly. I 1 Everything went well with my service. My registration was also expiring and they took care of that as well. Everything was completed very quickly. I 1/2 hours. More

Improvement required Plz improve car wash quality, it’s really poor . Also service providers seems to be without any authority to offer any discount or incentives, my ser Plz improve car wash quality, it’s really poor . Also service providers seems to be without any authority to offer any discount or incentives, my service provider simply refuse to offer any courtesy discount , I was interested in mud flaps for my R350 L , but she didn’t show any interest to assist me on that . Plz give some authority and improve customer service of service providers. Thanks More