Lexus of Rockville Centre - Service Center

My name is Johnson. I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my ser I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my service and she did a very great job. Thank you Lexus for having Elizabeth as a great service advisor, thank you again More

Jon was was very affable and very knowledgeable about the inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten More

Elizabeth was very friendly and professional . She explained the type of services offered and provided great customer service She explained the type of services offered and provided great customer service More

The vehicle needed a new battery. We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner an We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner and told we had to pay per day and for fuel. We would have waited until the battery was there. It took two days for the battery to be installed. They agreed there would be no charge for the loaner. More

Lexus of Freeport checks all the boxes when providing a pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Qui pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Quiet Room while I waited for the car to be finished. I was almost disappointed that the car was done early! They offer a free car wash and that is very appreciated by all. I love my NX350H and will always be a Lexus of Freeport customer. 😌 More

Lexus of Freeport, is a good dealer I used to deal with Lexus and I continue. Lexus and I continue. More

Very happy with the service. Very knowledgeable and professional group of individuals. Great job by Joseph. Thank you. Very knowledgeable and professional group of individuals. Great job by Joseph. Thank you. More

Julia was very professional , friendly and pleasant to talk to, the technician that worked on my car was very nice and helpful and did an awesome job. talk to, the technician that worked on my car was very nice and helpful and did an awesome job. More

Nour ElRefaey was extremely helpful & professional. He spent extra time with me, listened to my requested & presented the options I had. Very satisfied with Nour & he is to be highly recommended! He spent extra time with me, listened to my requested & presented the options I had. Very satisfied with Nour & he is to be highly recommended! More

My Service Advisor Was Nour. He was most professional in answering my questions and going the extra mile to satisfying me with my concerns. He is " Top Notch " out of a 1-5 Star He was most professional in answering my questions and going the extra mile to satisfying me with my concerns. He is " Top Notch " out of a 1-5 Star he is a 5* Always looking to make his customer # 1 More