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Lexus of Freeport

Freeport, NY

4.8
811 Reviews
Call Dealership (844) 284-8036
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70 W Sunrise Hwy

Freeport, NY

11520

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811 Reviews of Lexus of Freeport

November 15, 2023

Felicia was helpful and friendly. The service took closer to 3 hours than the 2 hours mentioned at check-in. The car came back clean and all work seemed to be done right! More

by ethan7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
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Nov 17, 2023 -

Lexus of Freeport responded

We're glad to know Felicia was able to assist you at Lexus of Freeport! We apologize if the service took a bit longer than expected, but we're happy your car came back clean and everything was done correctly. Thanks for your feedback!

November 12, 2023

Relaxing and comfortable environment my sales rep was very professional and everyone else pleased experience for yourself More

by mvalroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everton
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Nov 13, 2023 -

Lexus of Freeport responded

We're glad to know you had a comfortable and professional experience with our team here at Lexus of Freeport. Thanks for the positive review, we appreciate it!

November 12, 2023

The service department was very welcoming and pretty fast Joesph did well informing me of what to expect More

by PrettyT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph
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Nov 13, 2023 -

Lexus of Freeport responded

We're glad to know you had a positive experience with our service department at Lexus of Freeport. We'll be sure to share your kind words with Joseph and the team!

Nov 13, 2023 -

PrettyT123 responded

Joesph was by far the best service advisor I have met over the years. Great service and very clear on what to expect.

November 09, 2023

Because of the reliability of my car I haven’t be back to the dealership for any reason except checkups.In and out in a little over an hour! Great people,great dealer! More

by mebe320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Stripp
Report | Print
Nov 09, 2023 -

Lexus of Freeport responded

We're delighted to know that you've had such a positive experience with us at Lexus of Freeport! Thanks for the review. We appreciate it!

November 09, 2023

Great experience. Diego is very professional and patient. Excellent customer service. Thank you very much. More

by itnata7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Nov 09, 2023 -

Lexus of Freeport responded

It's great to know you had a positive experience with Diego at Lexus of Freeport. We appreciate your kind words about our customer service!

November 07, 2023

Staff is courteous and professional… provide time to address all questions and concerns… Excellent product knowledge provided in a clean, comfortable state of the art facility More

by Shemorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Williams , Maximo Arias
Report | Print
Nov 08, 2023 -

Lexus of Freeport responded

We're delighted to know you had a positive experience at Lexus of Freeport and found our team knowledgeable and professional. We strive for customer satisfaction! Thanks for your review.

October 28, 2023

There was no pressure, no promoting extras. Everyone was courteous. Delivery was quick with minimal input from me. More

by Bbjdmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ari Benchocron
Report | Print
Oct 30, 2023 -

Lexus of Freeport responded

We're glad to know you had a pressure-free and efficient experience at Lexus of Freeport. Our team appreciates your feedback - thanks for choosing us!

October 26, 2023

I am extremely pleased by the professionalism of Vivian and Richard. I have been with the Lexus dealership for ten years and this is now my fourth leased car. Vivian Midgley is an awesome dynamic sales con More

by Forwardaction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard , Vivan Midgley
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Oct 26, 2023 -

Lexus of Freeport responded

We're delighted to know that you've had such a positive experience with Vivian and Richard at Lexus of Freeport! Your loyalty over the years has meant so much to us - thanks for recognizing our commitment to professional, thorough service. Enjoy the ride in your new lease!

October 25, 2023

very nice and understanding person thank you. I would recommend that Dealer to others 💫very good deal. More

by minouche25.mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica De Lafuente
Report | Print
Oct 25, 2023 -

Lexus of Freeport responded

We appreciate your kind words and recommendation! It's great to know that you had a positive experience at Lexus of Freeport. Thanks for choosing us — we're here if you need anything in the future!

October 20, 2023

One of the best dealership I have experienced , plus Everett is knowledgeable agent , thanks for your service over the years More

by Micha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett
Report | Print
Oct 20, 2023 -

Lexus of Freeport responded

Micha, it's great to know you've had such positive experiences at Lexus of Freeport and with Everett. We appreciate your continued support over the years!

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