Lexus of Freeport
Freeport, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought my Lexus few days ago in this dealership and my salesman is Michael miller and Bussiness manager is Freddy Batista and they are knowledgeable, approachable and straight forward very nice people and salesman is Michael miller and Bussiness manager is Freddy Batista and they are knowledgeable, approachable and straight forward very nice people and every body is helpful Thumbs up for this people and I will recommend this dealership More
My husband and I had a wonderful experience at Lexus of Freeport. The facility has a huge selection of cars and was very clean inside. All staff proved to be helpful and cordial. Big shout out to Clement Freeport. The facility has a huge selection of cars and was very clean inside. All staff proved to be helpful and cordial. Big shout out to Clement who helped us with the purchase of an ES 350. Clement was knowledgeable, professional and very accommodating. He shared useful features about the car, connected my phone to it, and gave me an additional resource to review so that I can make the best use of it. He also reassured me that I could call at any time to discuss questions or concerns I might have later. Thank you for your outstanding service Clement! I was, overall, very comfortable and pleased with the whole experience. The best part was being able to drive home a new car the same day! I will definitely refer friends and family to Lexus of Freeport. Thank you so much! More
Brought in my brand new car which I purchased at this dealership just 6 weeks prior, with a complaint of a buzzing noise coming from the left rear seat. I provided them with a video of the problem, and a dealership just 6 weeks prior, with a complaint of a buzzing noise coming from the left rear seat. I provided them with a video of the problem, and a detailed email on how to replicate it. Twice the service department was unable to replicate the noise, and therefore couldn’t help me. I test drove it with my salesman, and he heard the sound and acknowledged something wasn’t right, just the service department refused to keep the vehicle and drive it until the problem was replicated. In addition to this, they returned my car one time with curb rash on the tires. One of the loaner cars I was given was filthy, inside and out. The last person left it a mess, and the service department didn’t clean it before issuing the car to me. I have photos but cannot attach to this review. Lexus of Freeport is a high volume dealership that does not make its customers feel important. I’m outraged at the lack of caring. Lexus as a company has the highest ratings for its dealership experience. Lexus of Freeport does not meet this high standard. In fact, I’ve been treated better at dealerships from value brands. Outraged. More


