Lexus of Dayton

My wife and I went to Lexus of Dayton to look at a new Lexus Hybrid I had seen on television. Within minutes, Janet Struve had us on the road for a test drive. It did not take long to determine that my 6 Lexus Hybrid I had seen on television. Within minutes, Janet Struve had us on the road for a test drive. It did not take long to determine that my 6foot 4 inch height would not be a good fit for this vehicle. Our test drive route happened to take us by their pre owned vehicle showroom, where we saw several vehicles we wanted to look at. We returned the hybrid to Janet and made arrangements to return the next day to look at a Lexus ES 350 we saw the day before. When we arrived at the new car showroom the next morning, Janet had the car sitting out front ready for us to drive. We were shocked that she had taken the time to have the car brought over from their pre owned lot and had it waiting for us to drive. That is service I have never found at any automotive dealership. After the test drive Janet took time and answered every question we had, and soon afterwards we purchased our Lexus. The price was very good when compared to other dealerships I researched on line. When we took delivery of our vehicle, Janet introduced us to Amelia Johnson, the Lexus product specialist at the dealership. Amelia was very pleasant to work with and very well versed in the operation of every system on my Lexus. I have returned to the dealership with questions for Amelia and she always has the answers. Working with the staff at Lexus of Dayton is like working with family. Very courteous and very professional. This is the second purchase we have made at Lexus of Dayton and it will not be our last. More

Doug and Lexus of Dayton have been out "go to place" for new cars for 8 years. We are on our 4th Lexus. They have been great. They give a fair deal and the are in consonance with the pricing reco place" for new cars for 8 years. We are on our 4th Lexus. They have been great. They give a fair deal and the are in consonance with the pricing recommended by all of the on-line tools (Edmund, KBB, AutoCom and so on). In this particular deal, they gave a great trade in on our Lexus...when I calculated the OH sales tax savings by a trade-in, I couldn't sell the car myself and come out better...and I didn't have any hassle with having to sell the car. Another plus is their service department is first rate. Highly recommended. Z More

I have purchased a car and am currently in the process of purchasing my second car from this dealership and from Jan Struve as the sales person. First, Jan's sales technique is the easiest and most non-trad purchasing my second car from this dealership and from Jan Struve as the sales person. First, Jan's sales technique is the easiest and most non-traditional sales experience that I have had. There is absolutely no pressure and her goal is to get the right car for the person who is looking at their cars. She has provided me the opportunity to test drive any car that I was interested in - even when not in the market to purchase. When going through the actual purchase of the car, Jan and the staff at the dealership were helpful and provided all of the information and support needed to make the purchases easy. When talking with Jan, you get the immediate impression that you are getting a fair deal and that there are none of the typical games that dealerships play with their customers. I've owned and looked at many different car models (Chevrolet, VW, Toyota, etc.) - Lexus is the easiest and most direct to deal with and you do not feel that you are being taken advantage of when trading with them. I would highly recommend Lexus of Dayton and Jan in particular. For the service and maintenance, this dealership is exceptional. They are always upfront with the cost and always provide you with an estimate and full explanation of the service needed for the car. You are always given the opportunity to review what they need to do and whether you wish to receive the service at that time. In addition, they make certain that the car looks incredible when you leave the dealership - this includes having it spotless and touching up any of the normal wear and tear that you get from driving. I've had a recall for the car and the dealership handled it professionally and easily. The staff is incredibly friendly and helpful. You truly feel that you are getting your money's worth when you have work done with them. The entire process through Lexus of Dayton is very easy and from purchase to maintenance, it is a great experience. If you are in the market for a luxury car, this is the dealership to go to. More

Doug - Good aggressive salesmanship. He contacted me. Friendly and accomodating to my schedule. Answered my questions quickly and thoroughly. He knows his product and his customer. Amelia - Explaine Friendly and accomodating to my schedule. Answered my questions quickly and thoroughly. He knows his product and his customer. Amelia - Explained characteristics of ES350 very well including NAV system which can be complicated. Friendly and efficient. She didn't take all day. Kate - Friendly and very efficient. Paperwork was ready and took no time at all to process. Answered all questions. She is on her game. More

My experience at this dealership was great. I had been to a couple dealerships over the past couple weekends and most of the dealers I worked with seemed very pushy and more adamant about their sale then to a couple dealerships over the past couple weekends and most of the dealers I worked with seemed very pushy and more adamant about their sale then informing me about the cars I was looking at. The information that was provided to me was head above other dealerships I had visited. All the employees were very friendly and created an environment more like a group of friends then a stranger going into a dealership. More

I put a deposit down on a cash sale for a used Volvo on the contingent it checked out with a Volvo mechanic. Salesperson Ok'd the deal and turned around and sold it to someone else within 12 hours without the contingent it checked out with a Volvo mechanic. Salesperson Ok'd the deal and turned around and sold it to someone else within 12 hours without any communication. Horrible business conduct!!! More

My wife an I bought a car here in July 2002. After we agreed on a price and bought the car they asked us to return the next Monday and the would detail the car for us. Not only did they do a great job d agreed on a price and bought the car they asked us to return the next Monday and the would detail the car for us. Not only did they do a great job detailing the car, they also changed the spark plugs, tires, brakes, oil, antifreeze, power steering fluid, brake fluid, air filter, and a dash panel that had a scuff mark from normal use. We returned in June 2003 to purchase another car. Service has been great. More