Lexus of Cool Springs

First Class Experience I worked with Tyler Shephard in purchasing my IS 300. Definitely ask for Tyler! He was incredibly helpful and knowledgeable. It was a smooth and gre I worked with Tyler Shephard in purchasing my IS 300. Definitely ask for Tyler! He was incredibly helpful and knowledgeable. It was a smooth and great experience from start to finish. The process of trading my previous vehicle and purchasing the IS was seamless. This is the second car I have purchased from Lexus of Cool Springs and it will not be my last! More

Amazing SUV buying experience Tyler Shepard was my salesperson and he was very patient with me as we shopped for THE vehicle I wanted. He kept my wishes in mind and we did find my Tyler Shepard was my salesperson and he was very patient with me as we shopped for THE vehicle I wanted. He kept my wishes in mind and we did find my barely used SUV. Ben in service was also very helpful and they took my basically non-functioning car in and honored the deal that was made the day before this happened! I could write a book about it, but long story short, they have a customer for life!! So, grateful for the courtesy and professionalism through the whole process. More

Amazing Car Buying Experience Very professional and friendly staff. I've bought 12 vehicles in the past 25 years and this was hands down the best experience I've had. Tyler S. wa Very professional and friendly staff. I've bought 12 vehicles in the past 25 years and this was hands down the best experience I've had. Tyler S. was great to work with. He took the time to answer all my questions and we reached a deal quickly. I recommend Lexus of Cool Springs and will definitely buy from them again. More

They got me the car I wanted instead of selling me one they When I cam to the dealership I had a certain color that I wanted. After taking a test drive, there were certain features that I really wanted. The s When I cam to the dealership I had a certain color that I wanted. After taking a test drive, there were certain features that I really wanted. The salesperson, Brian Stanley, was able to find me a car at another dealership which was the right color and had the features I wanted. It only took him 15 minutes to find one. He kept me informed about the entire delivery process, I live about 2 hours from this dealership, so that was very important for me. Brian also took the time to show me all the features of the car before I left. Once again very important since I live 2 hours away. A great experience. More

You want your next car from here ...and ask for Brian Stanley! He made my car shopping experience easy and enjoyable WITHOUT all the pressure I had received at other dealerships. He’s ...and ask for Brian Stanley! He made my car shopping experience easy and enjoyable WITHOUT all the pressure I had received at other dealerships. He’s knowledgeable and courteous and I will definitely be a repeat customer. The service at Lexus of Cool Springs is everything you could want when car shopping. (And I love my new car!!) More

Lexus of CoolSprings is Excellent I had an incredible car-buying experience at Lexus of CoolSprings. Extremely low-pressure environment. Brian Stanley is a very friendly, very knowledg I had an incredible car-buying experience at Lexus of CoolSprings. Extremely low-pressure environment. Brian Stanley is a very friendly, very knowledgeable salesman. Managers were friendly and accomodating. Once you've purchased the car, you will not leave the facility until you know everything your car has to offer. Brian is quick to remind me that should I ever have questions or need to know how to operate something, I shouldn't hesitate to call. More

Extraordinary people , extraordinary service Extraordinary people , extraordinary services Never pressured or pressed me - My salesman was very patient and made to feel like I was his only custo Extraordinary people , extraordinary services Never pressured or pressed me - My salesman was very patient and made to feel like I was his only customer I highly recommend him More

Great experience! Bryan Lee was a absolute joy to purchase a car from. Bryan is very knowledgeable and made the entire process fun! Highly recommend Lexus of Cool Spr Bryan Lee was a absolute joy to purchase a car from. Bryan is very knowledgeable and made the entire process fun! Highly recommend Lexus of Cool Springs. More

Great Service/Sales I have been using the service department at Lexus of Cool Springs for the past year and have had excellent service from start to finish. These guys go I have been using the service department at Lexus of Cool Springs for the past year and have had excellent service from start to finish. These guys go out of the way to make sure you are comfortable during the whole process. Recently, I traded up my IS 250. Thank you to Tyler Sheppard for his professionalism and creativity in finding a way to make this all possible. I highly recommend this dealership wholeheartedly. Ask for Tyler he will give you the best customer service possible. More

Extraordinary Service!! I would like to start off and thank Tyler and Charlie for their nonstop commitment in getting me into my dream car. Tyler was extremely helpful, knowl I would like to start off and thank Tyler and Charlie for their nonstop commitment in getting me into my dream car. Tyler was extremely helpful, knowledgeable, personable and went above and beyond to accommodate our needs. I have been to several car dealerships in the past and have never had such a great experience as I have had with this team. Thank you both!! More