Lexus of Cool Springs

I had been searching on line at various dealership for a ES 350 Lexus. in my seaching i received an immediate respond from Jodi Fry from Lexus of Nashville Cool Spring. she was very friendly. i decided to ES 350 Lexus. in my seaching i received an immediate respond from Jodi Fry from Lexus of Nashville Cool Spring. she was very friendly. i decided to come into the dealership to check out the ES 350 that was online. at my arrival a gentlemen by the name of David came out and showed me the vehicle. he was very professional and friendly. i decided that i would think about the car a little further. in doing so i decided to come back the next day and i met Jodi Fry she was very professional and accomodating. after test driving three cars. we begin to move forward on the deal. Jodi was very patient with me on making the final decision to purchase the vehicle. never once did i feel pressured to buy the vehicle. through out the whole process i felt that she had my best interest in mind. i will definitely recommend my family and friends to her. More

This Lexus dealer was incredible. Customer service was top notch there. We met the service manager, finance manager, internet manager, general manager, and sales person. Everything about this transaction top notch there. We met the service manager, finance manager, internet manager, general manager, and sales person. Everything about this transaction was seemless. Jodi Fry made everything so easy. All of our correspondance took place on the internet except a phone call at the end. When we arrived in Nashville the deal was nearly complete except for signing the paperwork. Everything was as promised. This was the best car buying experience of my life. We drove 4 hours just to buy the car from them!! Simply amazing!! More

This is the first time I purchased a car over the internet, and basically bought the car sight unseen. I flew to Nashville from Florida with a check in hand based on the information, photos Jodi had internet, and basically bought the car sight unseen. I flew to Nashville from Florida with a check in hand based on the information, photos Jodi had given me, and I was not mislead in the least. She was forthright, honest and sincere. I recommend her. More

I purchased a white 2008 Lexus RX350 last week. My sales person was Jodi Fry. She helped me find the right SUV at the right price. The customer service and friendliness of staff was outstanding!! Jodi we person was Jodi Fry. She helped me find the right SUV at the right price. The customer service and friendliness of staff was outstanding!! Jodi went the extra mile and delivered my SUV to my house. I would recommend this dealership to friends and family. More

We drove from Knoxville, TN to purchase this vehicle. It was very important to us, to have a deal in place before driving out there. We knew what we wanted to pay, and discussed that with our salesperson J was very important to us, to have a deal in place before driving out there. We knew what we wanted to pay, and discussed that with our salesperson Jodi Fry. Our deal was accepted and we were set. In addition, we got what we wanted for our trade as well. Jodi was extremely nice and very easy to work with. If we have to purchase another vehicle, we will not think twice about checking the inventory at Lexus of Nashville before checking any where else. More

I simply want to share how pleased I was with Lexus of Cool Springs on a recent purchase. I could have asked for any better treatment out of Terry Milam in the Sales Department, who made it a very pleasan Cool Springs on a recent purchase. I could have asked for any better treatment out of Terry Milam in the Sales Department, who made it a very pleasant experience. I am in my fourth Lexus now, and will most likely be back for one in the future. Thank you for taking great care of me. Rick Sain More

Jodi was a delight to work with. Incredibly helpful and informed! She answered all of our questions - and was so easy to work with. I always felt that she was on our team and never felt manipul and informed! She answered all of our questions - and was so easy to work with. I always felt that she was on our team and never felt manipulated ever during the process. I will recommend others to call her! More

I have owned a Lexus for the past 10 years, (3 different ones) and have never had a problem with any of them. I recently traded my RX330 for the 400H and am so glad I did. Greg Morgan was my dealer and he i ones) and have never had a problem with any of them. I recently traded my RX330 for the 400H and am so glad I did. Greg Morgan was my dealer and he is just rocking awesome! He was not only professional about their service be he was so kind to me and my daughter! I would totally recommend everyone going to see Greg at Lexus of Cool Springs!!! More

Great experience all the way around. The vehicle I was interested in was on the web site with a complete description and several photos. I made initial contact with Beth Denton, internet sales manager,wh interested in was on the web site with a complete description and several photos. I made initial contact with Beth Denton, internet sales manager,who was exceptionally friendly and helpful. Once I decided to visit the dealership I was put in contact with Judge John Brown who assisted me as I test drove two vehicles. After professional and honest negotiations we were able to make a deal on a 2004 LX470. I am very satisified with my new vehicle and have already referred several friend to this dealership. More

This our second purchase here and both times have been wonderful. Our first purchase was a certified pre-owned vehicle. We kept this car for 4 years with no problems. Bob Shell was great and so helpful wi wonderful. Our first purchase was a certified pre-owned vehicle. We kept this car for 4 years with no problems. Bob Shell was great and so helpful with our first purchase, he even drove the car from Brentwood to Hermitage for us to see and drive. Our second was a new 2011 vehicle working with Terry Milam. He was also great to work with, gave us a good price, nice test drive and just a pleasure to be around. This is just a great place to purchase a vehicle with wonderful people. The refreshments ain't bad either. More