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Lexus of Cool Springs

Brentwood, TN

4.3
208 Reviews

1636 Westgate Circle

Brentwood, TN

37027

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Showing 208 reviews

February 23, 2011

This is the first time I purchased a car over the internet, and basically bought the car sight unseen. I flew to Nashville from Florida with a check in hand based on the information, photos Jodi had More

by eddie1029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Fry
February 22, 2011

I purchased a white 2008 Lexus RX350 last week. My sales person was Jodi Fry. She helped me find the right SUV at the right price. The customer service and friendliness of staff was outstanding!! Jodi we More

by jonna1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi Fry
February 14, 2011

We drove from Knoxville, TN to purchase this vehicle. It was very important to us, to have a deal in place before driving out there. We knew what we wanted to pay, and discussed that with our salesperson J More

by weenuspyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Fry
January 19, 2011

I simply want to share how pleased I was with Lexus of Cool Springs on a recent purchase. I could have asked for any better treatment out of Terry Milam in the Sales Department, who made it a very pleasan More

by rsain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Milam
January 16, 2011

Jodi was a delight to work with. Incredibly helpful and informed! She answered all of our questions - and was so easy to work with. I always felt that she was on our team and never felt manipul More

by jcj2866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi Fry
January 12, 2011

I have owned a Lexus for the past 10 years, (3 different ones) and have never had a problem with any of them. I recently traded my RX330 for the 400H and am so glad I did. Greg Morgan was my dealer and he i More

by intrdesgn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
January 11, 2011

Great experience all the way around. The vehicle I was interested in was on the web site with a complete description and several photos. I made initial contact with Beth Denton, internet sales manager,wh More

by imtoddcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Denton and John Brown
January 11, 2011

This our second purchase here and both times have been wonderful. Our first purchase was a certified pre-owned vehicle. We kept this car for 4 years with no problems. Bob Shell was great and so helpful wi More

by rwb37138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
terry milam
October 22, 2009

My first Lexus and I am thrilled! Bob was patient as we visited several times and considered other manufacturers. We chose Lexus over other manufacturers because of the great reputation that Lexus has for More

by amberzeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Shell
October 22, 2009

Bob Shell and Lexus of Nashville (Brentwood) are wonderful to deal with on all fronts. You won't find a dealership that will treat you better. They are invested in learning about your needs and meet More

by cbself
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Shell
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