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Lexus of Cool Springs

Brentwood, TN

4.3
210 Reviews

1636 Westgate Circle

Brentwood, TN

37027

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Showing 210 reviews

April 17, 2024

My first Lexus! It was a great car buying experience. Leah in sales, and Frederick in fiance were so helpful! More

by rebeccambarrett1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah, Frederick
Apr 17, 2024 -

Lexus of Cool Springs responded

Rebecca, we're so glad to know that Leah and Frederick were able to assist you in your first Lexus purchase at Lexus of Cool Springs. Enjoy the ride!

April 03, 2024

Doug provided excellent customer service and was very personable. He also went above and beyond to help find a car that I love and within budget! I have already recommended him to other family members to More

by RJohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug, Shimal
Apr 04, 2024 -

Lexus of Cool Springs responded

We're delighted to know that Doug was able to assist you in finding a car you love within your budget at Lexus of Cool Springs! It's great hearing about the excellent customer service he provided. Thanks for recommending us, we look forward to helping more family members find their perfect cars too!

March 15, 2024

Recently purchased a new Lexus with the help of Enrique Petway. He made the experience very enjoyable, answered all my questions, and helped resolve all issues that came up. I would recommend him and this More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Petway, Victoria Knox
Mar 18, 2024 -

Lexus of Cool Springs responded

We're delighted to know that Enrique and our team at Lexus of Cool Springs made your car-buying experience enjoyable. We appreciate the recommendation, and we hope you love driving your new Lexus!

March 05, 2024

Everything about our experience at Lexus of Cool Springs was positive. They had in stock exactly what we were looking for at a fair and competitive price. Doug Kevern was knowledgeable and a pleasure to w More

by Carol5676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kevern, Victoria Knox
Mar 06, 2024 -

Lexus of Cool Springs responded

Carol, it's great to know that Doug and Victoria made your experience at Lexus of Cool Springs a positive one. We're glad you found exactly what you were looking for with us! Enjoy your new purchase!

January 16, 2024

The dealership was close enough to visit for the day, the salesman was very helpful and pleasant, and they took good care of us. More

by Cyndill1128
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael May
Jan 17, 2024 -

Lexus of Cool Springs responded

We're glad to know you had a pleasant visit at Lexus of Cool Springs! We appreciate your kind words about our team and location. Thanks for the review!

January 11, 2024

Cool Springs Lexus had outstanding service, the car was in excellent condition and with new tires, mats, etc. I highly recommend this dealership More

by Caroline
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael May
Jan 11, 2024 -

Lexus of Cool Springs responded

Caroline, we're so glad to know you had a great experience at Lexus of Cool Springs and that your car was in excellent condition. We appreciate the recommendation and hope you love your new ride!

December 11, 2023

Doug at the Cool Springs Lexus Dealership was straightforward and to the point. He guided me through the process and answered all my questions from beginning to end. He and Lexus of Cool Springs More

by V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug K
Dec 11, 2023 -

Lexus of Cool Springs responded

We're so glad to know that Doug and our team at Lexus of Cool Springs were able to assist you throughout your car buying process. Your recommendation means a lot! Enjoy the ride in your new vehicle, we'll be here if you need anything else.

December 02, 2023

I had a wonderful buying experience at Cool Springs with Doug Kevern. He showed high professionalism in a casual manner. Victoria Knox, in financing is a true professional and delightful to work with. I do More

by Hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kevern, Victoria Knox
Dec 04, 2023 -

Lexus of Cool Springs responded

We're delighted to know that Doug and Victoria provided you with a wonderful buying experience at Lexus of Cool Springs. Your recommendation means the world to us! Enjoy your new ride, and we'll be here if you need anything in the future.

August 18, 2023

Excellent customer service and support! This location has wonderful sales services and management services! Financial services were also very helpful! More

by Kathryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael May, Scott Shake,
Aug 21, 2023 -

Lexus of Cool Springs responded

Kathryn, we're so glad to know you had a great experience with our team at Lexus of Cool Springs. We strive for excellence in all areas and it's wonderful to see that reflected in your visit!

July 31, 2023

Enjoyed working with Doug Kevern on purchasing my car. I loved my old Lexus so much but it was time to get something new. While I wish it could have been another Lexus, at least I got to work with the f More

by CSBowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kevern
Aug 02, 2023 -

Lexus of Cool Springs responded

We're so glad to know that Doug and our team at Lexus of Cool Springs were able to assist you in finding the perfect car! We strive for smooth transactions, and it's wonderful knowing we hit the mark with your purchase. Enjoy your new ride!

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