Lexus of Cool Springs
Brentwood, TN
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I visited the dealership regarding the end of my three year lease and walked out with a new Lexus. It was an extraordinary experience from beginning to end and I was treated as Lexus royalty. Josh Murair year lease and walked out with a new Lexus. It was an extraordinary experience from beginning to end and I was treated as Lexus royalty. Josh Muraira could not have been more courteous and professional as my sales representative and James Ebert is simply the best service representative I have ever experienced in my 50 years of driving vehicles. I will never consider another manufacturer. I am pledged to Lexus for eternal happiness and want to be buried with a Lexus when I die:) I am one very happy Lexus customer and you have my permission to print this endorsement in every ad around the world! Thank you Lexus and thank you Lexus of Nashville for making my customer experience the very best thing that has happened to me in 2011! Jim Zumwalt More
Excellent service and very professional. I was able to get the car I wanted and at the price. This is my third Lexus and it will definitely not be my last. get the car I wanted and at the price. This is my third Lexus and it will definitely not be my last. More
Greg Morgan was an exceptional salesman and quite helpful. We found our car on the internet and knew we had to have it! We live in Memphis and Greg made arrangements for us to meet on his day off. helpful. We found our car on the internet and knew we had to have it! We live in Memphis and Greg made arrangements for us to meet on his day off. We are so thankful for Greg and his willingness to work with us. Our experience with Lexus of Nashville was outstanding and we love our vehicle! More
Josh a very like able and knowledgeable salesman. No pressure and down to earth. Buying a car from him was a great experience and he has contacted me several times since to see if I needed anything. pressure and down to earth. Buying a car from him was a great experience and he has contacted me several times since to see if I needed anything. More
This was our second Lexus RX. We found Greg to be very experienced and professional. He worked diligently to get us the deal that we needed. We had initiated contact with this dealership through the we experienced and professional. He worked diligently to get us the deal that we needed. We had initiated contact with this dealership through the website. Greg was our contact when we submitted an inquiry. It was a pleasure meeting him and having him handle the sale of our new RX. Very good experience from beginning to the actual pick up of our new SUV. Thank you, Greg and the rest of the Lexus team. Loved the cookies, hot coffee and water! More
This is our 3rd purchase of a Lexus in the past 5 years, our 2nd ES 350 in 10 months from Lexus of Cool Springs. Everyone that we have dealt with at Lexus of Cool Springs have been a very good experience. our 2nd ES 350 in 10 months from Lexus of Cool Springs. Everyone that we have dealt with at Lexus of Cool Springs have been a very good experience. Specifically, Greg Morgan, Sales Consultant and Tim Cochran, Sales Manager are true professionals. Greg workd hard to develop a professional relationship in completing the sale of our latest Lexus ES 350. He was attentive and answered my questions regarding the Lexus I was looking to purchase. When I arrived to pick up the car, it was clean and a full tank of gas. Greg explained the navagation system and the other assessories that I was unfamilar with. I highly recommend purchasing your Lexus from this dealership. I know I will. By the way, Debra in the customer waiting area always has hot coffee and makes cookies and cinnamon rolls that will melt in your mouth! More
Service was great, all questions was answer and they want to work with you and help you find the right vehicle. We visit dealerships for other brands and this one has the best customer service. to work with you and help you find the right vehicle. We visit dealerships for other brands and this one has the best customer service. More
Great experience overall - thoroughly enjoyed working with Josh, he is the most "genuine" car salesman I have ever worked with. (We buy a lot of cars!) Looking forward to working with him in the future. with Josh, he is the most "genuine" car salesman I have ever worked with. (We buy a lot of cars!) Looking forward to working with him in the future. Carol Carr More
I was in southeast asia went I located the vehicle online and I emailed Mr. Morgan about the vehicle and made him an offer. He responded that offer was in the ball park. When I retuned to the US Mr. Morgan c and I emailed Mr. Morgan about the vehicle and made him an offer. He responded that offer was in the ball park. When I retuned to the US Mr. Morgan contacted me and asked was I still interested in the vehicle and the price is below the offer I had made. Mr. Morgan and I set a time that we could meet and the rest is history. My spouse and I are very pleased with vehicle and planning to keep doing business with Lexus of Nashville. More