Lexus of Cool Springs

I have been looking at the RX350 for 14 years. About every three or four years I would test drive the newest model. A couple of weeks ago I was finally prepared to jump in and a purchase one. I had be every three or four years I would test drive the newest model. A couple of weeks ago I was finally prepared to jump in and a purchase one. I had been preapproved before I even went in and had spoke with Greg Morgan on the phone. Made arrangements to meet on Saturday. I felt very comfortable from the moment we walked in. Greg and Rick made this a smooth, exciting and very pleasurable experience. The knowledge of the vehicle, the willingness to answer my questions, the patience to show me how to work gadgets in the car and a friendly smile makes Greg an atypical salesman. I am very pleased so far with my purchase. Lexus has a lot to offer in customer service. I am sure they will live up to their name. More

Greg immediately attended me as I entered the showroom and provided a very thorough introduction of the GS-350 on showroom floor. I was interested in a slightly used car in order to achieve my budget. H and provided a very thorough introduction of the GS-350 on showroom floor. I was interested in a slightly used car in order to achieve my budget. He quickly directed me to a couple of options on the lot and suggested a test drive after listening to my needs. He was also very helpful throughout the purchase process. I recommend him as a no-nonsense salesman who really knows the Lexus line-up and listens to his customers. More

Contacted Greg about Jeep advertised on the internet. Greg was very helpful, answered all of my questions and set up an appointment for me to come in and take a test drive. I had an unusual trade in (Har Greg was very helpful, answered all of my questions and set up an appointment for me to come in and take a test drive. I had an unusual trade in (Harley Davidson) and Greg and the dealership worked with me to make the trade work. This was one of the more pleasant Automobile purchases I have made. I would highly recommend Greg and this dealership. More

I was interested in a new Lexus ISc250 hardtop convertible, and the Cool Springs dealership made sure I got exactly the color I wanted with all the perks! Greg Morgan was helpful, courteous, and convertible, and the Cool Springs dealership made sure I got exactly the color I wanted with all the perks! Greg Morgan was helpful, courteous, and overall made the experience such a great one! I LOVE my new car and I love the service already provided to me! More

Great communication via email and phone while preparing to see vehicle. Simple and efficient transaction. Great customer service throughout the experience and would recommend or return in future. to see vehicle. Simple and efficient transaction. Great customer service throughout the experience and would recommend or return in future. More

My husband and I purchased a 2012 LS last year and decided we wanted the new body. Julia Robertson was the finance manager at another dealership in Nashville TN but had since moved to the Cool Spring decided we wanted the new body. Julia Robertson was the finance manager at another dealership in Nashville TN but had since moved to the Cool Springs location. Because of our first experience with Julia we tracked her down at the Cool Springs location and the experience once again was excellent par none. All the staff that we interacted with were very profressional and wanted to ensure that received everything we needed while there. We would definitely recommend them to a friend. More

I returned to the Cools Springs Lexus location to return my expired leased vehicle. I brought my 17 year old son with me to share in the Lexus experience. The visit was prepared by Gregory Morgan and Rich my expired leased vehicle. I brought my 17 year old son with me to share in the Lexus experience. The visit was prepared by Gregory Morgan and Rich Nicholls by providing 2 GS 350 vehicles to choose from. The process of returning my RX 450h and acquiring my new GS 350 F Sport was effortless. My 17 year old teenager even stated how fast and easy this experience was. I don't mind spending money on quality products and Lexus provides a extremely reliable, quality and beautiful product. I will definitely return to the Lexus Cool Springs dealership for future purchases and will refer others so they can experience how a car dealer should treat a customer. More

I feel that Gregory and Julia where outstanding in their efforts to make me as happy and comfortable with my purchase to the best of their ability. I am truly satisfied with their friendliness and courtesy efforts to make me as happy and comfortable with my purchase to the best of their ability. I am truly satisfied with their friendliness and courtesy they have shown me through the whole process. I will most definitely be returning to Lexus of Coolsprings for future purchases. :) More

Greg Morgan was fantastic! He was very easy to work with and helped us obtain a great deal on our new GS350 as well as on our trade-in. The staff was also very accomodating as we unexpectedly had to bring o and helped us obtain a great deal on our new GS350 as well as on our trade-in. The staff was also very accomodating as we unexpectedly had to bring our 2 year old son with us. They offered him snacks, children's books and entertained him. We will defnitely come back to Greg and Lexus of Nashville for our next vehicle! More

Greg Morgan made our car buying experience the easiest we have ever had!! He is very easy to work with got us a really good deal. The car I bought was used and the floor mats had been removed. He had t we have ever had!! He is very easy to work with got us a really good deal. The car I bought was used and the floor mats had been removed. He had the dealership order me new floor mats and shipped them to me. Most dealerships/sales people tell you whatever to get a sale. Greg went above and beyond. I definitely would buy from this dealership and Greg Morgan again. More