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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
572 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 572 reviews

July 29, 2023

The staff at Lexus of Concord are the best! Excellent service! I highly recommend them! More

by julielyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Jul 31, 2023 -

Lexus of Concord responded

Thank you for the review, Julia! We hope to see you back again at Lexus of Concord!

July 23, 2023

Dan was awesome. Easy process from start to finish. The finance department was great as well. More

by jason.fabrizio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Liu
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Jul 25, 2023 -

Lexus of Concord responded

Jason, we're so glad Dan made your entire experience a smooth success! Thank you for working with us at Lexus of Concord!

July 08, 2023

The service staff is excellent. Lexus of Concord delivers on time and in a professional manner. More

by Garfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Jul 10, 2023 -

Lexus of Concord responded

We appreciate your support and are here to help with any of your future service needs!

Jul 10, 2023 -

Garfield responded

Thank you!

July 07, 2023

Bryan is very friendly and excellent. Kudos bryan. Thanks to the manager too ( Lady) . Job well done. More

by geneviecampos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jul 07, 2023 -

Lexus of Concord responded

Thank you for the kind words! We're glad to hear that Bryan and our team provided excellent service. We appreciate your support and hope to see you again at Lexus of Concord!

June 27, 2023

Great customer service. Excellent service and staff are very friendly and helpful. Free bottled water and dough nuts are great. Service advisor Nick Carvahlo! Keep it up. More

by Sunita
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Carvahlo
Report | Print
Jun 27, 2023 -

Lexus of Concord responded

Sunita - Thank you for the kind words and five-star review. We're glad to hear that our team at Lexus of Concord provided great customer service, and we appreciate your shoutout to Nick and our team. Have a wonderful day and safe travel until we see you next time!

June 17, 2023

This was my first service visit to Lexus of Concord. Mr. Jeffrey Johnson was my Service Consultant. He was professional, friendly and accurate with his information. I appreciate his time and serv More

by Howell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Johndon
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Jun 19, 2023 -

Lexus of Concord responded

Thank you for the review! We appreciate the kind feedback about Jeffrey and hope to see you again at Lexus of Concord. Safe travels!

June 10, 2023

Excellent service and staff are very friendly and helpful. Free bottled water and dough nuts are great. Service advisor Nathan has done a great job. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sandino
Report | Print
Jun 12, 2023 -

Lexus of Concord responded

We appreciate your 5-star review, Jun! It's great to read about your friendly and helpful experience with us here at Lexus of Concord. We'll be sure to let Nathan know of his excellent work in assisting you. Thank you for choosing us as your preferred service center.

June 09, 2023

Promptly notified when the exact model I wanted became available. Sales rep Baigal was very friendly and knowledgeable and pleasant to negotiate with. Attractive and spacious dealership with a relaxing More

by RIH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Baigal Ochirsukh
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Jun 12, 2023 -

Lexus of Concord responded

Thank you for the excellent review! Baigal and the sales team at Lexus of Concord are delighted to know that you had a pleasant experience and found the exact model you wanted. We appreciate your support and wish you all the best in your new ride!

May 31, 2023

Professional and fast. Lexus does great work and I am satisfied. Thank you Lexus Dealership More

by Moniee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jun 01, 2023 -

Lexus of Concord responded

When a Lexus of Concord customer says words like this, we know we're doing things right! Thank you for sharing this wonderful praise!

May 27, 2023

I had a great experience during my recent purchase. The customer service was great! Good job Mark and crew! More

by Taiwo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 29, 2023 -

Lexus of Concord responded

We're so pleased to hear that you had a great experience buying your new vehicle at Lexus of Concord! It's great to know that Mark and our team provided excellent customer service during the sales process. Thank you for trusting us with your purchase, and enjoy your new ride!

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