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Lexus of Concord

Concord, CA

4.8
572 Reviews

2101 Market St

Concord, CA

94520

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Showing 572 reviews

November 30, 2023

5K miles service was completed in due time promised. Service rep Jeff was nice and answered all my questions I asked him in regards to maintenance skeds. More

by JUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 01, 2023 -

Lexus of Concord responded

We're glad to know your service visit was completed on time and that Jeff could answer all of your questions. We appreciate the positive feedback for our team at Lexus of Concord!

November 13, 2023

Service writer Nathan was courteous and informative. Lexus of Concord is my go to place for service and accurate diagnosis of any service my RX330 may need. More

by Lex Luthress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 14, 2023 -

Lexus of Concord responded

Lex, it's great to know that Nathan and our team at Lexus of Concord have been able to provide your RX 330 with top-notch service. Thanks for choosing us above the rest - see you next time!

November 12, 2023

This was my first trip to Lexus of Concord and was quite satisfied with the service I received there.. More

by normaiortiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick.
Nov 13, 2023 -

Lexus of Concord responded

We're glad to know your first visit to Lexus of Concord was a satisfying one! We appreciate the positive feedback and look forward to serving you again in the future.

November 11, 2023

Purchased the car from Dan Liu and Eric DeSilva, both were excellent to work with. They are very professional, patient and took their time to understand customer's requirements and found the exact vehic More

by Wing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Liu & Eric da Silva
Nov 13, 2023 -

Lexus of Concord responded

We're so glad to know that our team at Lexus of Concord was able to help you find the perfect vehicle! Your recommendation means a lot. We'll be sure to pass along your kind words to Dan and Eric. Safe travels in your new car!

November 06, 2023

I had my 5k mile servicing completed. Work was completed by the estimated completion time. My car was returned to me washed and clean inside and out. Great service and customer interac More

by dgiambastiani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Larkin
Nov 07, 2023 -

Lexus of Concord responded

We're so glad to know that you had a great experience at Lexus of Concord. Excellent customer service is our top priority and we appreciate your glowing recommendation. Here's to a smooth ride!

November 02, 2023

Minor maintenance was performed. Came in under 2 hours which was appreciated. Nick, our service rep. always does a great job, listens well and explains reasonable solutions. Excellen More

by rnpayt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Nov 03, 2023 -

Lexus of Concord responded

We're glad to know that your maintenance visit was efficient and satisfactory! It's great to see Nick providing the top-notch service we aim for at Lexus of Concord. Thanks for recommending us—we appreciate it!

October 31, 2023

The car was checked for taking a road trip and was done thoroughly and timely. More

by ssvn6251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzales
Oct 31, 2023 -

Lexus of Concord responded

Thank you for the review! We appreciate your support and hope to see you again at Lexus of Concord!

October 31, 2023

Called on Monday for appointment, was able to come in the following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealers More

by Rugmanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Nov 01, 2023 -

Lexus of Concord responded

It's great to know you had a positive experience with Nathan and our team at Lexus of Concord. We always aim for efficient service! Thanks for your support.

October 27, 2023

I confirm I went to this dealership, and I confirm that I give it a 5. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Oct 27, 2023 -

Lexus of Concord responded

Thank you for reviewing Lexus of Concord! It was so kind of you to share your experience!

October 27, 2023

A very friendly and professional customer service . Everything went smoothly while we were there.Keep up the good work. Thanks More

by girmadem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Li
Oct 27, 2023 -

Lexus of Concord responded

Thanks for the positive feedback! We're glad to know your experience at Lexus of Concord was smooth and professional. Keep enjoying the ride!

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