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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
574 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 574 reviews

January 17, 2024

Ali was amazing to work with! Highly recommend! Working on another vehicle w him now! More

by Neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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Jan 18, 2024 -

Lexus of Concord responded

Neil, thank you for the review! We appreciate the kind feedback about Ali and hope to see you again at Lexus of Concord!

January 15, 2024

Mr.Johson is a great service advisor representing Lexus dealership in Concord.He has been very accomodating and supportive in meeting my vehicle repair needs. Kaz More

by Kaz Takata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson,service advisor
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Jan 16, 2024 -

Lexus of Concord responded

Kaz, we're delighted to know that Mr. Johnson was able to assist you with your vehicle repair needs at Lexus of Concord. We appreciate the positive feedback!

January 13, 2024

Excellent, able to get appointment without any problem. Good service, service advisor Nick is great. Will come back again. More

by meddavid4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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Jan 14, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with our service advisor, Nick! Thanks for choosing Lexus of Concord and we look forward to seeing you again.

January 11, 2024

Excellent service! Quick and very friendly stuff! Additionally car washing service for free! Thanks a lot! More

by Arsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Jan 11, 2024 -

Lexus of Concord responded

Arsen, we're delighted to know you had an excellent experience at Lexus of Concord! We always aim for efficient and friendly service. Enjoy the clean car!

January 07, 2024

One of the best car body shop I ever like to get my car fix and the people are very nice and helpful they treat you very well and tell you right away what is to be done to your car More

by Fred/joy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa-sales person / Erin Larkin -service
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Jan 08, 2024 -

Lexus of Concord responded

Fred and Joy, we're glad to know you had a positive experience at our body shop here at Lexus of Concord. We always aim to provide top-notch service and clear communication about your car's needs. Thanks for the review!

December 21, 2023

If you need a Lexus, you should talk to Wesley Harrison. He found our NX 350h with particular options and delivered to the dealer site as he promised. The whole transaction takes about 45 min. Go Wesley More

by chang.choi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Harrison
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Dec 22, 2023 -

Lexus of Concord responded

We're glad to know that Wesley was able to assist you in finding the perfect Lexus NX 350h at our dealership. It's great hearing about your efficient and positive experience with us here at Lexus of Concord!

December 17, 2023

I have bought 5 preowned vehicles, and all have been excellent choices. Best personnel experience. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Khugyani, Eric De Silva and Eva Rahimi
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Dec 18, 2023 -

Lexus of Concord responded

Linda, thank you for leaving Lexus of Concord a five-star review! It's a pleasure assisting you with your purchases and we hope you enjoy your newest ride. Safe travels!

December 15, 2023

My service adviser, Nathan, has been the best. He’s always available when I have a service need and makes sure only the necessary maintenance is done. More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
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Dec 15, 2023 -

Lexus of Concord responded

Parker, it's great to know that Nathan has been there for you when needed at Lexus of Concord. We appreciate your feedback and look forward to serving any future needs!

December 13, 2023

I love my car. Wonderful customer service. Thank you for your service. Support system is is great. Friendly people, great performance, I love the color More

by aloaye2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Hammond, Daniel Clark
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Dec 13, 2023 -

Lexus of Concord responded

We're glad to know you love your new car and had a positive experience with our team at Lexus of Concord. We strive for excellent customer service, so it's great to see that reflected in your visit! Enjoy the ride!

December 07, 2023

We go to Lexus of Concord for maintenance on our car. Friendly, helpful service reps and employees. They don't aggressively try to upsell on services and new items, which is refreshing. They focus on pro More

by Casey23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Walter, don't know other names but they were great too
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Dec 08, 2023 -

Lexus of Concord responded

Casey, it's great to know that you appreciate our approach at Lexus of Concord! We believe in providing solid service without the pressure. Thanks for your continued support!

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