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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
572 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 572 reviews

February 22, 2024

I was very satisfied with the service performed on my 2006 Lexus GX 470. Bill Hammond’, the service advisor was prompt and professional. Service was excellent. More

by reneasiain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
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Feb 22, 2024 -

Lexus of Concord responded

We're glad to know you had a satisfying experience with Bill and our team at Lexus of Concord. We strive for promptness and professionalism in all that we do! Thanks for your feedback!

February 21, 2024

Concord Lexus provides prompt, friendly and knowledgeable sales and service. I enjoy visiting this dealership, it’s always a pleasant experience. More

by teresamaes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Stacey
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Feb 21, 2024 -

Lexus of Concord responded

It's wonderful to know you've had consistently pleasant experiences at Lexus of Concord. We strive for prompt, friendly service and we appreciate your positive feedback. See you next time!

February 16, 2024

Love bringing my car to Lexus of Concord Jeff is wonderful to work with. Best service ever More

by rrpooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 16, 2024 -

Lexus of Concord responded

We love to hear you're always in great hands with Jeff! Thanks for trusting Lexus of Concord with your vehicle needs.

February 11, 2024

Everyone so helpful. Easy in and out. Washed my car before returning it to me! More

by gerrywood2461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 12, 2024 -

Lexus of Concord responded

Gerry, it's wonderful to see the Lexus of Concord team provided you with five-star service. Thank you for sharing and we look forward to next time!

February 07, 2024

Norma is always friendly, professional, accommodating and a pleasure to work with. She is an asset to this dealer. More

by fanatic_borax.0z
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
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Feb 07, 2024 -

Lexus of Concord responded

We're so glad to know that Norma has been consistently providing you with excellent service here at Lexus of Concord. We'll make sure your kind words reach her! Thanks for the review and we look forward to serving you again soon.

February 05, 2024

Norma in the Service Department is the best! Friendly, courteous, and always has me in and out in no time. More

by julielyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 06, 2024 -

Lexus of Concord responded

Julie, it's great to know that Norma in our Service Department made your visit a breeze! Thanks for choosing Lexus of Concord and leaving this wonderful review.

February 04, 2024

The inspecting, test drive, purchasing of my RX 500h was painless. The people I dealt with were very personable. More

by Bobdude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randi Johnson. Basie Khan
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Feb 05, 2024 -

Lexus of Concord responded

We're glad to know your experience with Lexus of Concord was smooth and enjoyable. Thanks for choosing us for your Lexus RX 500h purchase!

February 03, 2024

Great service at this location and Norma is a wonderful service advisor. I would recommend getting your Lexus serviced here. More

by fgamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 05, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with our service advisor at Lexus of Concord. Your recommendation means the world to us! Safe travels!

January 17, 2024

Ali was amazing to work with! Highly recommend! Working on another vehicle w him now! More

by Neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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Jan 18, 2024 -

Lexus of Concord responded

Neil, thank you for the review! We appreciate the kind feedback about Ali and hope to see you again at Lexus of Concord!

January 15, 2024

Mr.Johson is a great service advisor representing Lexus dealership in Concord.He has been very accomodating and supportive in meeting my vehicle repair needs. Kaz More

by Kaz Takata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson,service advisor
Report | Print
Jan 16, 2024 -

Lexus of Concord responded

Kaz, we're delighted to know that Mr. Johnson was able to assist you with your vehicle repair needs at Lexus of Concord. We appreciate the positive feedback!

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