Lexus of Concord

Both my Service Associate and the Administrative Service Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. More

It doesn’t fix my problems The door luck automatically It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appoin It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appointment to fix this problems More

By far my favorite Lexus Dealership, Bay Area.Normally By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on th By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on the walls of his office More

The salesmen Kenneth and Zadir took great care of me. They made my experience easy going with no pressure. I will definitely be back soon!!! They made my experience easy going with no pressure. I will definitely be back soon!!! More

Helpful, friendly straight-forward. We are comfortable with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. More

I was due for 55000 mile service, made an appt. they had more car ready on time and clean and the cost was only $60. Nice! more car ready on time and clean and the cost was only $60. Nice! More

Brought my Lexus IS250 at LEXUS Concord for Service and some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and rela some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and relatives. More

Poor Service Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery from the parts department a few days earlier and they wouldn't to tell me I had a battery problem. After telling the service department I had just purchased a new battery from their parts department they had me come in to prove it rather than verifying it from the parts department. Plus I still had the new battery box in my trunk but that wasn't good enough, I had to bring in a receipt. The actual problem with the car ended up being a new computer part. I could only obtain the part from a Lexus dealer and I feel ripped off -- total bill over $900.00! More

My husband and I just purchased an ES 350 Luxury sedan. After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hard After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hardesty made our experience pleasurable. We were in and out reasonably quick. Everything we wanted in this car, Ron helped make everything possible. We recommend Lexus of Concord. More

Excellent service. Good job well done always get what I want. I am very happy to be there every time I need a service. I feel I am at home. want. I am very happy to be there every time I need a service. I feel I am at home. More