
Lexus of Concord
Concord, CA
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Monday/Tuesday service was exellent in every way Bill Hammond was as good as possible with his recommendations and timetables. In addition to the scheduled work was a noise to be checked out and a repair Hammond was as good as possible with his recommendations and timetables. In addition to the scheduled work was a noise to be checked out and a repair made and also a Special Service Campaign item. Bill made sure that I got a loaner and kept his target fir completing the work. You can count on me returning when my car is ready for its next service. Thanks to Bill and the service team Bob Glynn More
Once Eric the internet manager got the ball rolling everything fell in place and I purchased my RX 350. I had. a Very positive experience. everything fell in place and I purchased my RX 350. I had. a Very positive experience. More
Management has truly changed it seems like. They are doing a great job in the service department now. Thanks to Nick who did a great job taking care of my car. I was there for the major service. doing a great job in the service department now. Thanks to Nick who did a great job taking care of my car. I was there for the major service. More
Andy did a great job in both showing and selling us our new NX hybrid. betsy, the finance Mgr, Was very helpful going over all of our purchase options. new NX hybrid. betsy, the finance Mgr, Was very helpful going over all of our purchase options. More
Excellent job George and the team thank you for selling me the car and explaining all my options as well as being courteous ,polite and personable and understanding! Live my new Lexus . me the car and explaining all my options as well as being courteous ,polite and personable and understanding! Live my new Lexus . More
Do Not Purchase Your Car Here go to Other Lexus Dealership!! I have been negotiating with the new car sales person since Friday. Long story short, I made an appointment to make the final deal on W Dealership!! I have been negotiating with the new car sales person since Friday. Long story short, I made an appointment to make the final deal on Wednesday. Mine you, I have to drive up 1Hr away each way. Got there and the car wasn't available. "Car was sold over The Weeknd" After all weekend we have a conversation and talk about the numbers of the car. I got there and now the sales person is trying to sell me the more expensive and newer car. We haggle more and I left the dealership without a new car and pissed off, because the dealership can't even give me a courtesy call and try to trick me to buy the more expensive car. Worst Lexus dealership!!! I should've read yelp and other reviews before have to spend half of the day just to feel tricked, pissed off and dissatisfied. More
Very professional and knowledgeable,would love to see him again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that I will be given a loaner More
Great service, Nicholas was very friendly and helpful. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. More