
Lexus of Concord
Concord, CA
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Great personal service by Nicholas Carvalho! The service was done on time and all problems were completely handled! Nicholas is the best service advisor I ‘ve experienced in a long time! was done on time and all problems were completely handled! Nicholas is the best service advisor I ‘ve experienced in a long time! More
Norma greeted me very nicely, did the paperwork quickly, gave me an expected completion time and delivered early. Wonderful lady and terrific service writer. Thank you, Norma! gave me an expected completion time and delivered early. Wonderful lady and terrific service writer. Thank you, Norma! More
Extremely friendly and helpful staff! Surprised how fast the car buying process was. Farid and Mo are the best (and funny too)! Will recommend to friends and family! the car buying process was. Farid and Mo are the best (and funny too)! Will recommend to friends and family! More
Brought 2 used cars 3 year ago ok experience then. Decided to return and tryed trading 1 of those cars to buy overpriced gs200t yesterday at fair market value which is not 24988 but actually 22500 p Decided to return and tryed trading 1 of those cars to buy overpriced gs200t yesterday at fair market value which is not 24988 but actually 22500 per my bank which i thought was room for negotiating and even more so when sales person stated if i brought car today i couldnt get it until monday because the waterpump needed to be replace on a car with 47000+ miles buttt the proceeded to lowball my trade by half of what carmax offered refused to match trade offer or lower price of car i was rejected before they ran my credit. More
Westley Harris and staff provided friendly and patient customer service. They were very responsive to my concern and questions. The store environment was professional, pleasant and clean. customer service. They were very responsive to my concern and questions. The store environment was professional, pleasant and clean. More
Randi Johnson was exceptional & walked us through buying vs. leasing with Costco Member pricing. I ended up leasing again & my monthly payments are less than I’ve been paying for my 2017 Lexus! Randi is vs. leasing with Costco Member pricing. I ended up leasing again & my monthly payments are less than I’ve been paying for my 2017 Lexus! Randi is very knowledgeable & didn’t try to sell us anything we didn’t need. When we went to the financing office, the guy was a bit pushy trying to sell us something we inquired about, but decided against. That was a bit irritating & we had to be really firm before he would let it go. More
Great customer Service, very profesional, nice and clean dealership, we Will recommend people to look at It, oye experiences for bien the fiesta Time at Concord was satisfactory. dealership, we Will recommend people to look at It, oye experiences for bien the fiesta Time at Concord was satisfactory. More