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Lexus of Concord

Concord, CA

4.8
575 Reviews

2101 Market St

Concord, CA

94520

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Showing 575 reviews

March 08, 2021

I'm very happy with my experience. Ben Gullo and Randi Johnson were very helpful and made my time at Lexus of Concord definitely worthwhile. I'm happy with my new Lexus and will keep going back to that d More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi Johnson, Ben Gullo
Mar 09, 2021 -

Lexus of Concord responded

Todd, nothing makes us happier than helping a valued customer find their perfect car! Thank you for giving Lexus of Concord your business and excellent review. We wish you many safe and happy miles in your new ride!

February 27, 2021

The customer service I received at Concord Lexus from the service department was outstanding. They were very friendly, explained the process, and I did not have to wait very long for my car. More

by Mena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 01, 2021 -

Lexus of Concord responded

It was our pleasure to provide communicative, efficient service! Thank you for choosing Lexus of Concord and sharing your kind review. See you next time!

February 26, 2021

Friendly, fast and efficient. This is my second time going to this dealership. I went through the paper work with them in no time. Thank you. More

by tpascua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadir Jirmanos
Mar 01, 2021 -

Lexus of Concord responded

Thank you for the review! We are proud that we earned your returning business here at Lexus of Concord, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!

February 23, 2021

My fist visit with Nick Carvalho at Concord Lexus and it was a very pleasant visit. The dealer was covid complaint and everyone was really friendly. More

by Kandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Feb 24, 2021 -

Lexus of Concord responded

We're proud to hear that Nick and the rest of our team delivered such a safe, friendly experience, Kandy! Thank you for trusting Lexus of Concord with your business!

February 23, 2021

Very friendly and professional. Taking times to go over everything. Very knowledgeable and save your time not like other dealerships goes around circle. They willing to work with you... More

by lily lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and Ben
Feb 24, 2021 -

Lexus of Concord responded

Lily, thank you for the review! It was our pleasure to assist you here at Lexus of Concord, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!

February 20, 2021

Quality services all the time with my GS350FS & Quality services all the time with my GS350FS & ES300h. Very efficient & professional. Kudos to my service adviser and the crews who’ve worked More

by m2mcmjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Feb 22, 2021 -

Lexus of Concord responded

Thank you for trusting our team with your business and your vehicles! We are happy to have you as a Lexus of Concord customer and we look forward to assisting you next time.

February 19, 2021

Mark was awesome, worked hard to find the car I wanted and went the extra mile. I’m really glad that I worked with him! More

by John K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nguyen
Feb 19, 2021 -

Lexus of Concord responded

We're thrilled to hear that Mark went above and beyond to put you in your dream car, John! Thank you for trusting Lexus Of Concord with your business, and congratulations on your new vehicle!

February 17, 2021

Easy! Made an appt, Randi pulled out the car, Effron worked with me and the longest part was making the decision. Great finance experience also. More

by Mparadise35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi, Effron, Ali
Feb 17, 2021 -

Lexus of Concord responded

We're glad to have delivered such a seamless, stress-free car-buying experience! We'll be sure to let Randi and Effron know how much you appreciated their help. Thank you for choosing Lexus Of Concord, and enjoy your new vehicle!

February 15, 2021

The staff at Lexus of Concord made my experience of booking the 30,000 mile maintenance for my car a pleasant one. Everyone was so nice and helpful. They had a smooth system that made it easy for dropp More

by Nerissa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 16, 2021 -

Lexus of Concord responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus Of Concord, and we look forward to your next visit!

February 10, 2021

Great dealership. I had been using this dealership for service since 1993. Twenty eight years All service advisors who I worked with are very professional, knowledgeable and very friendly and courteous. I More

by Rudy Felipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Feb 11, 2021 -

Lexus of Concord responded

We're so grateful to have you in the Lexus Of Concord family, Rudy! It's been such a pleasure doing business with you over the years, and your confidence in our service team means the world to us. Thank you for trusting us with all your repair and maintenance needs since 1993!

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