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Lexus of Concord

Concord, CA

4.8
575 Reviews

2101 Market St

Concord, CA

94520

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Showing 575 reviews

April 14, 2021

They are Very Friendly, easily to talk to and easy to understand their offer with the car . We were very comfortable with our test driving More

by Chontichalucier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 14, 2021 -

Lexus of Concord responded

It's great to hear that you enjoyed your visit with us at Lexus of Concord. Thank you for taking the time to post a review! We are grateful for your support and hope to see you again down the road.

April 10, 2021

I like to mention that Emily Vanden service consultant was very professional, courteous and pleasant person to deal with. She willgo out of her way to meet your service needs and satisfaction. Emily deser More

by Peterhsiung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Vanden
Apr 13, 2021 -

Lexus of Concord responded

Thank you for taking time to commend Emily! We are so happy to hear that she could assist at your recent visit and we are delighted that her service stood out to you. Have a wonderful day! - Lexus of Concord team

April 07, 2021

Absolutely the best place to take your Lexus to get five star service no other Lexus dealer will touch my car concord Lexus IS the best More

by Mark.spellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian passmore
Apr 08, 2021 -

Lexus of Concord responded

Mark, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Concord, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 31, 2021

Lexus of Concord was great. Randy the sales person found us the exact car we wanted. The buying process was very smooth. We enjoyed the buying process. More

by Kaneko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 01, 2021 -

Lexus of Concord responded

There is nothing we love more than helping a valued customer find their perfect car! Thank you for choosing Lexus of Concord and taking the time to share your experience. We wish you many safe travels ahead!

March 28, 2021

My service advisor is excellent.very detail in explaining on what to do about for my car.he is always prompt and very corteous in listening what i want . More

by Jaimesalazar246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Mar 29, 2021 -

Lexus of Concord responded

Thank you, Jaime, for reviewing Lexus of Concord! We strive to deliver top-notch service and I am glad that came through to you!

March 20, 2021

All people were helpful, respectful and truthful. It was All people were helpful, respectful and truthful. It was a good experience. They worked hard to find the Lexus RX450h we wanted. They were great More

by jpope24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Shane and Basir
Mar 22, 2021 -

Lexus of Concord responded

"Helpful, respectful and truthful" are all words we love to see. Thank you for shopping with us at Lexus of Concord! We wish you many safe and happy miles in your Lexus RX450h.

March 16, 2021

Superb customer service from the beginning to the end. I was presented by Nathan who was very professional, polite, and knowledgeable! Will always return to Lexus of Concord for my service! More

by Daniel Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 17, 2021 -

Lexus of Concord responded

Daniel, it is terrific to hear that Nathan and our team made your experience excellent from start to finish! Thank you for your loyalty to Lexus of Concord, and for your kind review. Safe travels until we see you next!

March 14, 2021

Professional and easy to work with. Explained different choices to me and took the time to be sure all my questions and concerns were answered. Eric da Silva made this the best experience I have ever had More

by marinell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric da Silva, Mark, Ali and Ali (sorry I don't remember their last names)
Mar 15, 2021 -

Lexus of Concord responded

It makes us smile to hear that this was your best car-buying experience yet. Thank you for sharing such fantastic feedback about Eric and Ali! We are grateful to have you as a longtime Lexus of Concord customer and look forward to our continued relationship.

March 13, 2021

Excellent service. Will continue to come here for all repairs and maintenance. Norma is super professional and the staff is prompt and respectful. Highly recommend More

by DarrylG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Mar 15, 2021 -

Lexus of Concord responded

Thank you for your continued business and your confidence in Norma and the team! We are grateful to have you as a customer and we look forward to assisting you next time at Lexus of Concord.

March 13, 2021

I had the pleasure of working with Mo and had a positive and seamless experience at Lexus of concord! I will definitely recommend this dealership More

by Kk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo
Mar 15, 2021 -

Lexus of Concord responded

Thank you for your business and your stellar recommendation of Mo and the team! It was our pleasure to work with you and it means a lot to hear that you are a happy customer. Drive safely!

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